Zoho Checkout Review
Compare Zoho Checkout to Stripe Payments and PayCafe.com. Includes a detailed review, pricing information, customer reviews, and FAQs.
Updated on February 8th, 2023
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Zoho Checkout is a cloud-based payment platform for businesses. Zoho Checkout solutions include automated payment transactions, MailChimp integration, and SSL encryption. Businesses can use Zoho Checkout to securely accept online payments.
Our Pick
Zoho Checkout
Create and embed secure, customized payment pages on your website with this leading online payments solution.
Simple.
Secure.
Affordable.
Pricing:
Plan | Monthly Pricing | Monthly Pricing (billed annually) |
|---|---|---|
Free | Free. | Free. |
Standard | $11.00 /organization | $9.00 /organization |
Professional | $33.00 /organization | $29.00 /organization |
Pros and Cons:
Pros
- Free plan and 15-day free trial.
- Good integration and customization options.
- Up to three automated payment retries.
- SSL encryption.
Cons
- Customer support is limited to 5 days a week.
- All plans limit number of payments per month.
Review:
Zoho Checkout is a simple, secure, and user-friendly online payment solution. The software integrates with several other payment and CRM applications, along with other Zoho apps. Zoho Checkout offers three packages, starting with a free plan, and allows users to customize their payment pages with their company logo and colors.
Highlights:
- Zoho Checkout offers a free plan and a 15-day free trial on paid plans.
- All plans include payment analytics, one-time and recurring payments, email notifications, SSL encryption, and automated payment retries.
- Payment pages can be customized with company branding, embedded on a website, and shared via email and social media.
- Recurring payments can be configured for weekly, monthly, and annual billing cycles.
- The platform integrates with multiple payment gateways, other Zoho apps, Slack, MailChimp, and Zapier.
Shortcomings:
- Customer support is only available 5 days a week via phone or email — no live chat.
- All plans limit the number of payments per month.
- The free plan includes only one integration (Stripe).
Reputation:
Zoho is not accredited by the Better Business Bureau and has an F rating on the platform. G2 features 10 customer reviews of Zoho Checkout, awarding it an average of 4.3 out of 5 stars. While feedback is mostly positive, the main drawback cited is the absence of customer support on weekends.
At-a-Glance:
Feature | Zoho Checkout |
|---|---|
Free Options | Free plan; 15-day free trial. |
Price | From $9.00 /organization /mo., billed annually. |
Customized Payment Pages | ✓ |
Multiple Billing Intervals | ✓ |
Sharing Options | Payment pages can be embedded on a website or online store and shared vial email and social media campaigns. |
Integrations | Zoho apps, Stripe, 2Checkout, Authorize.net, PayPal, Forte, FIS, WePay, Slack, MailChimp, Zapier, and more. |
Security | SSL encryption |
Payment Analytics | ✓ |
Email Notifications | ✓ |
Customer Support | 24/5 email and phone support. |
Zoho Checkout vs. Stripe Payments:
Unlike Zoho Checkout, Stripe Payments does not offer a free plan. Compared to Stripe Payments, Zoho Checkout offers very limited features and integrations. Stripe Payments' features include invoice support, 24/7 customer support, far more integrations, and programmatic dispute handling.
Zoho Checkout vs. Stripe Payments Comparison:
Feature | Zoho Checkout | Stripe Payments |
|---|---|---|
Free Options | Free plan; 15-day free trial. | x |
Price | From $9.00 /organization /mo., billed annually. | From 2.9% + $0.30 /transaction. |
Embeddable Payment Pages | ✓ | ✓ |
Multi-currency Support | x | ✓ |
Reporting | ✓ | ✓ |
Dispute Management Features | x | ✓ |
Integrations | Zoho apps and 10+ other apps. | 450+ platforms and extensions. |
Customer Support | 24/5 email and phone support. | 24/7 email, phone, and chat support. |
Zoho Checkout vs. WooCommerce:
Unlike Zoho Checkout, WooCommerce does not charge a monthly fee for its payments solution. Instead, it offers a pay-as-you-go pricing model whereby users only pay for activity on the account. However, unlike Zoho Checkout, WooCommerce is specifically and exclusively designed for WooCommerce, limiting it to users with online stores on the platform.
Zoho Checkout vs. WooCommerce Comparison:
Feature | Zoho Checkout | WooCommerce |
|---|---|---|
Free Options | Free plan; 15-day free trial. | Free to install. |
Price | From $9.00 /organization /mo., billed annually. | From 2.9% + $0.30 /transaction for U.S. issued cards. |
Embeddable Payment Pages | ✓ | ✓ |
Multi-currency Support | x | ✓ |
Reporting | ✓ | ✓ |
Dispute Management Features | x | ✓ |
Integrations | Zoho apps and 10+ other apps. | 70+ payment extensions (free and paid). |
Customer Support | 24/5 email and phone support. | Can only be accessed by submitting a ticket using the Helpdesk and will be provided via email or live chat, depending on the product. |
Zoho Checkout vs. PayCafe.com:
PayCafe.com only charges transaction fees instead of a monthly fee, while Zoho Checkout charges monthly fees. PayCafe.com does not mention embeddable or customizable payment pages in its features list, which are both items Zoho Checkout offers. Unlike Zoho Checkout, however, PayCafe.com offers 24/7 customer support, including live chat.
Zoho Checkout vs. PayCafe.com Comparison:
Feature | Zoho Checkout | PayCafe.com |
|---|---|---|
Free Options | Free plan; 15-day free trial. | x |
Price | From $9.00 /organization /mo., billed annually. | From 2.49% /transaction. |
Embeddable Payment Pages | ✓ | x |
Multi-currency Support | x | ✓ |
Reporting | ✓ | ✓ |
Dispute Management Features | x | ✓ |
Integrations | Zoho apps and 10+ other apps. | No built-in integrations; can be set up using the PayCafe API. |
Customer Support | 24/5 email and phone support. | 24/7 support ticket system, phone, email, live chat. |
Key Information:
Legal Name | Zoho Corporation |
Founder | |
Founding Date | Jan 01, 1996 |
Address | 4141 Hacienda Dr., Pleasanton, CA 94588 |
Number of Employees | 7000 |
Number of Customers | 50000000 |
Telephone | |
Website |
FAQs:
What is Zoho Checkout's price range?
Zoho Checkout plans start at $11.00 per month, or $9.00 per month if billed annually.
Is there a Zoho Checkout free trial?
You can sign up for the Free plan on their website. You will need to furnish some personal and business details. No credit card is required.
Where can I find the Zoho Checkout login?
You can go to www.zoho.com/checkout and locate “Sign In” at the top right corner of the home page.