X-Cart

A complete review of X-Cart including pricing, comparisons to other e-commerce platforms, and FAQs.

Updated on November 1st, 2023

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X-Cart is an e-commerce platform that allows businesses to create and manage their online stores. Established in 2001, the company has over two decades of experience in e-commerce and has helped launch over 40,000 online stores in 111 countries.

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Fast eCommerce templates.

Excellent customer service.

99.99% average uptime.

At-a-Glance:

Feature

X-Cart

Starting price

$199.00 /mo.

Free version

x

Transaction fee

0%

Customization tools

x

Abandoned cart recovery

Multicurrency support

Mobile app

24/7 customer support

Phone, email, and live chat.

Review:

X-Cart is a powerful e-commerce platform that offers a comprehensive range of native features and a variety of add-ons and integrations for increased functionality. The platform features over 120 payment gateways, multiple currencies, zero transaction fees, and provides users with 24/7 technical support.

Although X-Cart is costlier than many of its competitors, the open-source architecture makes it highly customizable and scalable. However, the platform requires coding and development knowledge and is not suitable for beginners.

Pros:

  • The platform features zero transaction fees across all plans.
  • X-Cart supports over 120 payment gateways, including PayPal and Stripe.
  • The platform offers 24/7 technical support via phone, email, and live chat.
  • X-Cart has a team of in-house designers to customize online store designs.
  • The open-source software architecture makes the platform highly customizable and scalable.
  • X-Cart offers comprehensive SEO, email marketing, and analytics tools and integrations.
  • Multi-vendor features are included natively with X-Cart.
  • The platform is mobile optimized and offers a mobile app.

Cons:

  • The platform is costlier than several competitors, such as Shopify and WooCommerce.
  • Customizations can become costly or require coding and development knowledge.
  • Upgrades, add-ons, and customer support all come with a price tag.
  • The navigation can be a bit difficult at the beginning.

Reputation:

X-Cart has a 4.2-star rating based on over 50 reviews on G2. Users cited its technical support, features, and wide range of add-ons as highlights. While reviews are limited on Trustpilot and TrustRadius, the feedback was positive, with users only noting some difficulty with updates and integrations.

Pricing:

X-Cart's pricing starts at $199.00 per month but does not make mention of any specific plans. Interested users should request a demo to receive a custom quote.

X-Cart vs. Shopify
X-Cart vs. Shopify:

While Shopify and X-Cart are both e-commerce platforms, their differences make them better suited to specific users. Shopify is affordable, user-friendly, and requires no coding knowledge, making it more suitable for beginners. X-Cart is costlier and requires a developer to customize, but provides users with greater flexibility and scalability.

Comparison Between X-Cart and Shopify:

Offer

X-Cart

Shopify

Starting price

From $199.00 /mo.

From $39.00 /mo.

Free version

x

14-day free trial.

Sales channels

Online store, social media, online marketplaces, and physical stores.

Online store, social media, online marketplaces, and physical stores.

Customization tools

x

Abandoned cart recovery

Mobile app

24/7 customer support

Phone, email, and live chat.

Phone, email, and live chat.

X-Cart vs. WooCommerce
X-Cart vs. WooCommerce:

WooCommerce and X-Cart both offer users access to the source code, allowing customers a large degree of customization and scalability. WooCommerce is a free plugin designed specifically for WordPress websites, whereas X-Cart is a more flexible platform where businesses can build their e-commerce platforms from scratch.

Comparison Between X-Cart and WooCommerce:

Offer

X-Cart

WooCommerce

Starting price

From $199.00 /mo.

From $6.95 /mo for hosting.

Free version

x

Sales channels

Online store, social media, online marketplaces, and physical stores.

Various channels are available via extensions.

Abandoned cart recovery

x

Mobile app

Supports multiple currencies

Available via extensions.

24/7 customer support

Phone, email, and live chat.

x

X-Cart vs. OpenCart
X-Cart vs. OpenCart:

OpenCart and X-Cart both require coding and development knowledge to customize and are best suited to large-scale enterprises. Both platforms offer add-ons and integrations, which can become costly. Unlike OpenCart, X-Cart offers 24/7 technical support, making it a safer option for businesses.

Comparison Between X-Cart and OpenCart:

Offer

X-Cart

OpenCart

Starting price

From $199.00 /mo.

Free and paid options.

Free version

x

Sales channels

Online store, social media, online marketplaces, and physical stores.

Online store, social media, online marketplaces, and physical stores.

Abandoned cart recovery

Mobile app

Supports multiple currencies

24/7 customer support

Phone, email, and live chat.

x

Key Information:

Legal Name

X-Cart Holdings LLC

Founder

Ruslan Fazlyev

Founding Date

Jan 01, 2001

Address

1860 Barnett Shoals Rd., Ste. 103-590, Athens, GA 30605

Number of Employees

200

Number of Customers

40000

Email

sales@x-cart.com

Telephone

1 (800) 657-7957

Website

https://www.x-cart.com/

FAQs:

What is X-Cart?

X-Cart is an e-commerce platform that businesses can use to create and manage their online stores.

Is X-Cart free?

No, X-Cart does not offer a free plan or trial of its services.

Who uses X-Cart?

X-Cart is used by over 40,000 customers, including Kitchen & Bath Authority, CARiD, and The Pajama Company, among others.

What is X-Cart 5?

X-Cart 5 is the latest version of the X-Cart e-commerce platforms. Key updates to this version include a more user-friendly interface for editing templates and storefront layouts, making it more accessible to users with limited coding knowledge.

Who owns X-Cart?

X-Cart was acquired in 2019 by Seller Labs but separated from the company in 2023 to become X-Cart Holdings LLC.

How much does X-Cart cost?

X-Cart's pricing starts at $199.00 per month but does not make mention of any specific plans. Interested users should request a demo to receive a custom quote.