X-Cart
A complete review of X-Cart including pricing, comparisons to other e-commerce platforms, and FAQs.
Updated on November 1st, 2023
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X-Cart is an e-commerce platform that allows businesses to create and manage their online stores. Established in 2001, the company has over two decades of experience in e-commerce and has helped launch over 40,000 online stores in 111 countries.
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At-a-Glance:
Feature | X-Cart |
---|---|
Starting price | $199.00 /mo. |
Free version | x |
Transaction fee | 0% |
Customization tools | x |
Abandoned cart recovery | ✓ |
Multicurrency support | ✓ |
Mobile app | ✓ |
24/7 customer support | Phone, email, and live chat. |
Review:
X-Cart is a powerful e-commerce platform that offers a comprehensive range of native features and a variety of add-ons and integrations for increased functionality. The platform features over 120 payment gateways, multiple currencies, zero transaction fees, and provides users with 24/7 technical support.
Although X-Cart is costlier than many of its competitors, the open-source architecture makes it highly customizable and scalable. However, the platform requires coding and development knowledge and is not suitable for beginners.
Pros:
- The platform features zero transaction fees across all plans.
- X-Cart supports over 120 payment gateways, including PayPal and Stripe.
- The platform offers 24/7 technical support via phone, email, and live chat.
- X-Cart has a team of in-house designers to customize online store designs.
- The open-source software architecture makes the platform highly customizable and scalable.
- X-Cart offers comprehensive SEO, email marketing, and analytics tools and integrations.
- Multi-vendor features are included natively with X-Cart.
- The platform is mobile optimized and offers a mobile app.
Cons:
- The platform is costlier than several competitors, such as Shopify and WooCommerce.
- Customizations can become costly or require coding and development knowledge.
- Upgrades, add-ons, and customer support all come with a price tag.
- The navigation can be a bit difficult at the beginning.
Reputation:
X-Cart has a 4.2-star rating based on over 50 reviews on G2. Users cited its technical support, features, and wide range of add-ons as highlights. While reviews are limited on Trustpilot and TrustRadius, the feedback was positive, with users only noting some difficulty with updates and integrations.
Pricing:
X-Cart's pricing starts at $199.00 per month but does not make mention of any specific plans. Interested users should request a demo to receive a custom quote.
X-Cart vs. Shopify:
While Shopify and X-Cart are both e-commerce platforms, their differences make them better suited to specific users. Shopify is affordable, user-friendly, and requires no coding knowledge, making it more suitable for beginners. X-Cart is costlier and requires a developer to customize, but provides users with greater flexibility and scalability.
Comparison Between X-Cart and Shopify:
Offer | X-Cart | Shopify |
---|---|---|
Starting price | From $199.00 /mo. | From $39.00 /mo. |
Free version | x | 14-day free trial. |
Sales channels | Online store, social media, online marketplaces, and physical stores. | Online store, social media, online marketplaces, and physical stores. |
Customization tools | x | ✓ |
Abandoned cart recovery | ✓ | ✓ |
Mobile app | ✓ | ✓ |
24/7 customer support | Phone, email, and live chat. | Phone, email, and live chat. |
X-Cart vs. WooCommerce:
WooCommerce and X-Cart both offer users access to the source code, allowing customers a large degree of customization and scalability. WooCommerce is a free plugin designed specifically for WordPress websites, whereas X-Cart is a more flexible platform where businesses can build their e-commerce platforms from scratch.
Comparison Between X-Cart and WooCommerce:
Offer | X-Cart | WooCommerce |
---|---|---|
Starting price | From $199.00 /mo. | From $6.95 /mo for hosting. |
Free version | x | ✓ |
Sales channels | Online store, social media, online marketplaces, and physical stores. | Various channels are available via extensions. |
Abandoned cart recovery | ✓ | x |
Mobile app | ✓ | ✓ |
Supports multiple currencies | ✓ | Available via extensions. |
24/7 customer support | Phone, email, and live chat. | x |
X-Cart vs. OpenCart:
OpenCart and X-Cart both require coding and development knowledge to customize and are best suited to large-scale enterprises. Both platforms offer add-ons and integrations, which can become costly. Unlike OpenCart, X-Cart offers 24/7 technical support, making it a safer option for businesses.
Comparison Between X-Cart and OpenCart:
Offer | X-Cart | OpenCart |
---|---|---|
Starting price | From $199.00 /mo. | Free and paid options. |
Free version | x | ✓ |
Sales channels | Online store, social media, online marketplaces, and physical stores. | Online store, social media, online marketplaces, and physical stores. |
Abandoned cart recovery | ✓ | ✓ |
Mobile app | ✓ | ✓ |
Supports multiple currencies | ✓ | ✓ |
24/7 customer support | Phone, email, and live chat. | x |
Key Information:
Legal Name | X-Cart Holdings LLC |
Founder | |
Founding Date | Jan 01, 2001 |
Address | 1860 Barnett Shoals Rd., Ste. 103-590, Athens, GA 30605 |
Number of Employees | 200 |
Number of Customers | 40000 |
Telephone | |
Website |
FAQs:
What is X-Cart?
X-Cart is an e-commerce platform that businesses can use to create and manage their online stores.
Is X-Cart free?
No, X-Cart does not offer a free plan or trial of its services.
Who uses X-Cart?
X-Cart is used by over 40,000 customers, including Kitchen & Bath Authority, CARiD, and The Pajama Company, among others.
What is X-Cart 5?
X-Cart 5 is the latest version of the X-Cart e-commerce platforms. Key updates to this version include a more user-friendly interface for editing templates and storefront layouts, making it more accessible to users with limited coding knowledge.
Who owns X-Cart?
X-Cart was acquired in 2019 by Seller Labs but separated from the company in 2023 to become X-Cart Holdings LLC.
How much does X-Cart cost?
X-Cart's pricing starts at $199.00 per month but does not make mention of any specific plans. Interested users should request a demo to receive a custom quote.