Wakeupsales CRM

A detailed review of Wakeupsales' CRM software with pricing, comparisons to competitors, key information, and FAQs.

Updated on November 16th, 2023

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Updates:

Updated 29th of December 2022

We updated the review section and added comparisons to Wakeupsales CRM's competitors.

Wakeupsales CRM is CRM software that helps businesses of all sizes organize leads and contacts, optimize sales pipelines, and automate a wide variety of tasks for maximum efficiency. The platform offers both free and paid plans tailored to individual needs, affording users great flexibility.

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At-a-Glance:

Feature

Wakeupsales CRM

Price

From $9.00 /user /mo.

Free plan

Sales pipeline management

Workflow automation

Multilingual support

x

Email tracking

Customization options

Live chat support

Review:

Wakeupsales CRM provides users with comprehensive, easy-to-use sales, marketing, and client service solutions to efficiently grow customer bases and increase revenue streams. The platform caters to more than 2,000 businesses of all sizes and has several tiered plans available to suit different user needs.

While Wakeupsales CRM's free plan is a good option for companies on a tight budget, it is fairly basic compared to other free solutions, such as HubSpot.

Pros:

  • Users can build custom pipeline stages to streamline and optimize sales processes.
  • The platform offers robust task management tools to organize key selling activities with ease.
  • Wakeupsales CRM offers a free plan for users on a tight budget.
  • The workflow automation solution ensures opportunities, contacts, emails, and notes are stored and managed efficiently.
  • The software integrates with a wide range of third-party apps, including MailChimp, Google Calendar, and Twilio.
  • The customer service tool includes support ticketing and client communication for fast resolutions and increased engagement.
  • Wakeupsales CRM features self-hosted packages for users interested in downloading the software.
  • Users gain access to robust email tracking, opportunity management, and team collaboration solutions.
  • There is premium support, live chat, and personalized onboarding available.

Cons:

  • Unlike some competitors, Wakeupsales CRM's free plan is fairly basic and offers limited disk space.
  • The software lacks drip marketing, reporting dashboards, and website traffic analysis.
  • The platform does not have the capability to import or export data.

Reputation:

While online reviews of Wakeupsales CRM are limited, one user on G2 gave the software a 4.5-star rating, citing a user-friendly interface and robust customer management tools as highlights.

Pricing:

Plan*

Monthly Pricing

Annual Pricing

Freebie

Free.

Free.

Pro

$9.00 /user.

$108.00 /user.

Enterprise

Contact for quote.

Contact for quote.

*The platform offers several self-hosted packages.

Wakeupsales CRM vs. Zoho CRM
Wakeupsales CRM vs. Zoho CRM:

Wakeupsales CRM and Zoho CRM both offer workflow automation and customization options. However, only the latter features sales reporting, performance insights, and multicurrency support. However, Wakeupsales CRM's free plan is more feature-rich than that of Zoho CRM, with more disk space and integrations available.

Wakeupsales CRM vs. Zoho CRM Comparison:

Feature

Wakeupsales CRM

Zoho CRM

Price

From $9.00 /user /mo.

From $20.00 /user /mo.

Free plan

Sales pipeline management

Multicurrency support

x

Email tracking

Performance insights

x

Customer support

Email and live chat.

Email and live chat.

Wakeupsales CRM vs. HubSpot
Wakeupsales CRM vs. HubSpot:

While Wakeupsales CRM and HubSpot both offer a free plan, the former's is fairly basic compared to HubSpot, which is completely free to use and features advanced sales, marketing, and customer service solutions. Both sites offer customization options, but HubSpot has a wider variety of integrations available.

Wakeupsales CRM vs. HubSpot Comparison:

Feature

Wakeupsales CRM

HubSpot

Price

From $9.00 /user /mo.

Free.

Free plan

Workflow automation

Reporting dashboards

x

Ticketing systems

Performance insights

x

Customer support

Email and live chat.

Phone and live chat.

Wakeupsales CRM vs. Capsule
Wakeupsales CRM vs. Capsule:

Like Wakeupsales CRM, Capsule features contact management and an activities tracker. While both platforms offer a free plan, only Capsule's is limited to two users. Capsule also has a higher starting price than Wakeupsales CRM, charging $18.00 per user per month for its basic plan, while the latter's pricing starts at $9.00 per user per month.

Wakeupsales CRM vs. Capsule Comparison:

Feature

Wakeupsales CRM

Capsule

Price

From $9.00 /user /mo.

From $18.00 /user /mo.

Free plan

Activities tracker

Contact management

Team collaboration

x

Reporting dashboards

x

Customer support

Email and live chat.

Email and phone.

Key Information:

Legal Name

Wakeupsales

Founder

Ajay P.S.

Founding Date

Jan 01, 2015

Address

2059 Camden Ave., Ste. 118, San Jose, CA 95124

Number of Employees

30

Number of Customers

7000

Email

support@wakeupsales.com

Telephone

1 (408) 907-4166

Website

https://www.wakeupsales.com/

FAQs:

What is Wakeupsales CRM?

Wakeupsales CRM is an easy-to-use, customizable CRM platform that helps users manage projects efficiently, streamline sales pipelines, and provide support to customers with real-time tickets.

How much does Wakeupsales CRM cost?

Wakeupsales CRM offers a free plan, and its paid plans start at $9.00 per user per month. The platform also has several self-hosted packages available.

What are some Wakeupsales CRM alternatives?