Wakeupsales CRM
A detailed review of Wakeupsales' CRM software with pricing, comparisons to competitors, key information, and FAQs.
Updated on November 16th, 2023
The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more
Updates:
Updated 29th of December 2022
We updated the review section and added comparisons to Wakeupsales CRM's competitors.
Wakeupsales CRM is CRM software that helps businesses of all sizes organize leads and contacts, optimize sales pipelines, and automate a wide variety of tasks for maximum efficiency. The platform offers both free and paid plans tailored to individual needs, affording users great flexibility.
Also Consider
Hubspot CRM
Top-notch CRM. FREE, forever.
Get Hubspot CRMAutomatically logs all activity.
See all contact info in one place.
Chat with customers and prospects in real time.
At-a-Glance:
Feature | Wakeupsales CRM |
---|---|
Price | From $9.00 /user /mo. |
Free plan | ✓ |
Sales pipeline management | ✓ |
Workflow automation | ✓ |
Multilingual support | x |
Email tracking | ✓ |
Customization options | ✓ |
Live chat support | ✓ |
Review:
Wakeupsales CRM provides users with comprehensive, easy-to-use sales, marketing, and client service solutions to efficiently grow customer bases and increase revenue streams. The platform caters to more than 2,000 businesses of all sizes and has several tiered plans available to suit different user needs.
While Wakeupsales CRM's free plan is a good option for companies on a tight budget, it is fairly basic compared to other free solutions, such as HubSpot.
Pros:
- Users can build custom pipeline stages to streamline and optimize sales processes.
- The platform offers robust task management tools to organize key selling activities with ease.
- Wakeupsales CRM offers a free plan for users on a tight budget.
- The workflow automation solution ensures opportunities, contacts, emails, and notes are stored and managed efficiently.
- The software integrates with a wide range of third-party apps, including MailChimp, Google Calendar, and Twilio.
- The customer service tool includes support ticketing and client communication for fast resolutions and increased engagement.
- Wakeupsales CRM features self-hosted packages for users interested in downloading the software.
- Users gain access to robust email tracking, opportunity management, and team collaboration solutions.
- There is premium support, live chat, and personalized onboarding available.
Cons:
- Unlike some competitors, Wakeupsales CRM's free plan is fairly basic and offers limited disk space.
- The software lacks drip marketing, reporting dashboards, and website traffic analysis.
- The platform does not have the capability to import or export data.
Reputation:
While online reviews of Wakeupsales CRM are limited, one user on G2 gave the software a 4.5-star rating, citing a user-friendly interface and robust customer management tools as highlights.
Pricing:
Plan* | Monthly Pricing | Annual Pricing |
---|---|---|
Freebie | Free. | Free. |
Pro | $9.00 /user. | $108.00 /user. |
Enterprise | Contact for quote. | Contact for quote. |
*The platform offers several self-hosted packages.
Wakeupsales CRM vs. Zoho CRM:
Wakeupsales CRM and Zoho CRM both offer workflow automation and customization options. However, only the latter features sales reporting, performance insights, and multicurrency support. However, Wakeupsales CRM's free plan is more feature-rich than that of Zoho CRM, with more disk space and integrations available.
Wakeupsales CRM vs. Zoho CRM Comparison:
Feature | Wakeupsales CRM | Zoho CRM |
---|---|---|
Price | From $9.00 /user /mo. | From $20.00 /user /mo. |
Free plan | ✓ | ✓ |
Sales pipeline management | ✓ | ✓ |
Multicurrency support | x | ✓ |
Email tracking | ✓ | ✓ |
Performance insights | x | ✓ |
Customer support | Email and live chat. | Email and live chat. |
Wakeupsales CRM vs. HubSpot:
While Wakeupsales CRM and HubSpot both offer a free plan, the former's is fairly basic compared to HubSpot, which is completely free to use and features advanced sales, marketing, and customer service solutions. Both sites offer customization options, but HubSpot has a wider variety of integrations available.
Wakeupsales CRM vs. HubSpot Comparison:
Feature | Wakeupsales CRM | HubSpot |
---|---|---|
Price | From $9.00 /user /mo. | Free. |
Free plan | ✓ | ✓ |
Workflow automation | ✓ | ✓ |
Reporting dashboards | x | ✓ |
Ticketing systems | ✓ | ✓ |
Performance insights | x | ✓ |
Customer support | Email and live chat. | Phone and live chat. |
Wakeupsales CRM vs. Capsule:
Like Wakeupsales CRM, Capsule features contact management and an activities tracker. While both platforms offer a free plan, only Capsule's is limited to two users. Capsule also has a higher starting price than Wakeupsales CRM, charging $18.00 per user per month for its basic plan, while the latter's pricing starts at $9.00 per user per month.
Wakeupsales CRM vs. Capsule Comparison:
Feature | Wakeupsales CRM | Capsule |
---|---|---|
Price | From $9.00 /user /mo. | From $18.00 /user /mo. |
Free plan | ✓ | ✓ |
Activities tracker | ✓ | ✓ |
Contact management | ✓ | ✓ |
Team collaboration | ✓ | x |
Reporting dashboards | x | ✓ |
Customer support | Email and live chat. | Email and phone. |
Key Information:
Legal Name | Wakeupsales |
Founder | Ajay P.S. |
Founding Date | Jan 01, 2015 |
Address | 2059 Camden Ave., Ste. 118, San Jose, CA 95124 |
Number of Employees | 30 |
Number of Customers | 7000 |
Telephone | |
Website |
FAQs:
What is Wakeupsales CRM?
Wakeupsales CRM is an easy-to-use, customizable CRM platform that helps users manage projects efficiently, streamline sales pipelines, and provide support to customers with real-time tickets.
How much does Wakeupsales CRM cost?
Wakeupsales CRM offers a free plan, and its paid plans start at $9.00 per user per month. The platform also has several self-hosted packages available.