Twilio

Learn more about Twilio's API software with pricing, comparisons to competitors, and FAQs.

Updated on November 20th, 2023

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Twilio is a cloud communications platform for businesses. With Twilio, companies can make phone calls and send text messages through web service APIs. This means all communication can be conducted on a computer with an internet connection instead of with phones.

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Pricing:

Service

Pricing*

Pay-as-you-go Voice

From $0.0085 /min.

BYOC Trunking

From $0.0040 /min.

Intelligent Service

From $0.0018 /participant /min.

SMS/MMS

From $0.0079

*Pricing for channels, applications, and connectivity services are available on the platform's website.

Promo Codes:

Enter the promo code "USE25" at the Twilio checkout to save $25.00 on your software purchase.

Twilio Logo
Review:

Pros: Strong integration of SMS and phone services.

Cons: More expensive than the leading competitors.

Bottomline: Twilio is a reliable platform for businesses that want a better way to facilitate communication with their customers.

Key Information:

Legal Name

Twilio Inc.

Founder

Jeff Lawson

Founding Date

Jan 01, 2008

Address

375 Beale St., Ste. 300, San Francisco, CA 94105

Number of Employees

5905

Number of Customers

268000

Telephone

1 (415) 390-2337

Website

https://www.twilio.com/en-us

FAQs:

What exactly does Twilio do?

Twilio is a developer platform that software professionals use to add features like voice, video, and messaging, to their applications.

How much does Twilio cost?

Twilio's most popular product, the voice API, starts at $0.0085 per minute for outbound calls and prices range up to $0.022 per minute for incoming toll-free calls.

Where is Twilio located?

Twilio headquarters is located in San Francisco, CA.

How does Twilio SMS work?

The Twilio API lets you manage and route voice calls or SMS messages from the Twilio Inc. app. This means you can manage all of your Twilio activities on the go.

Can anyone from the public buy Twilio stocks?

Yes, Twilio is a publicly traded company. The Twilio IPO (initial public offering) was in June 2016.

How do I contact Twilio investor relations?

You can contact Twilio investor relations by calling 1(415) 801-3799 or by emailing IR@twilio.com.

What is Twilio Copilot?

Twilio Copilot is Twilio's smart messaging software. Copilot improves your Twilio SMS delivery by selecting the best local phone numbers to send messages to.

Where can I keep up with all of the latest Twilio news?

You can read the Twilio blog at https://www.twilio.com/en-us to find out about software updates, new Twilio jobs, Twilio internship programs and more.

Is there a Twilio fax feature?

Twilio does have a programmable API fax system so that you can send faxes between your device and a fax machine. Rather than keeping a fax machine in your office, you could use the API to fax documents online directly from your computer.

What is Twilio Sync?

Twilio Sync gives you a way to synchronize all of your apps in the cloud so that the user experience is the same across all devices. You can also use Twilio sync for app security and monitoring.

Is Twilio a texting app?

Yes, you can use Twillio to send and receive messages via SMS, MMS, and WhatsApp.