TravelBank

A detailed review of TravelBank's travel and expense management software with pricing, comparisons to competitors, key information, and FAQs.

Updated on August 24th, 2022

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TravelBank is travel and expense management software that helps businesses streamline expense reporting, sync corporate cards, create custom travel budgets, and improve visibility into company spending. The platform caters to more than 50,000 global organizations of varying sizes.

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At-a-Glance:

Feature

TravelBank

Price

Free and paid options.

Free trial

x

Expense reporting

Discounted travel rates

Multilevel approval workflows

Invoice management

x

Accounting integrations

Dedicated account managers

Live chat support

Review:

TravelBank offers companies an easy-to-use suite of travel and expense management solutions for a holistic, intuitive approach to planning, tracking, and managing expenses. The software is built to automate tasks, create robust workflows, and provide visibility into real-time spending.

The platform's solutions include receipt capturing, categorizations, corporate cards, reporting, reimbursements, mileage tracking, and various integrations. Its travel management tool, complete with online bookings, discounted travel rates, and custom policies, helps users optimize their travel planning with ease.

Pros:

  • The platform offers a free expense tracking plan for startups and micro-businesses.
  • Users can access unlimited corporate cards to reconcile purchases and gain insight into business transactions.
  • The software features extensive expense tracking tools, including receipt capturing, automated reporting, and approvals.
  • Users benefit from discount rates, savings incentives, and robust hotel and flight inventory for efficient travel management.
  • TravelBank integrates with a wide variety of accounting, ERP, and banking platforms, including NetSuite and Sage.
  • The platform has premium insights available for key metric tracking, spending trends, and data summaries.
  • Other tools include reimbursements, reconciliations, online travel booking, single sign-on, and a mobile app.
  • Various well-known companies, such as Grubhub, Pepsi, SoulCycle, and DoorDash, have found success using TravelBank.
  • There is email, phone, and live chat support available, as well as dedicated account and customer success managers.

Cons:

  • TravelBank does not offer a free trial of its software.
  • The platform lacks built-in invoice processing and accounts payable solutions.

Reputation:

On G2, TravelBank has a 4.4-star rating from over 290 reviews. Several users enjoyed its centralized travel booking tool and clean interface. However, some were disappointed with the lackluster travel rewards feature. On TrustRadius, it has a 7.2-star rating from nearly two dozen reviews, with many users praising its customer service team.

TravelBank's mobile app has a 4.1-star rating based on over 450 reviews on Google Play, as well as a 4.7-star rating based on more than 2,100 reviews on the App Store. On both platforms, users noted its intuitive design, but some reviewers raised concerns over the app's frequent technical issues.

Pricing:

Plan

Annual Pricing

Expenses Free

Free.

Expenses

$8.00 /user /mo.

Travel

$15.00 /user /mo.

All-in-One Expenses and Travel

Contact for quote.

Standout Features:

1. Card management.

TravelBank offers companies access to a U.S. Bank Instant Card®, which syncs seamlessly with the platform's expense management tool for efficient spend tracking and budget management. Users can issue virtual cards, monitor expense compliance, and reconcile transactions quickly and easily.

The software integrates with a variety of banking institutions, supporting transactions from over 48,000 personal and corporate cards. This ensures that users have the flexibility to manage their expenses from a single platform. If businesses use a Brex card, they get 5x Brex Rewards Points on all travel spending when booking through TravelBank.

2. Travel management.

The platform has robust travel management tools on offer, giving companies the ability to book travel, create custom budgets, and track real-time travel spending with ease. Users enjoy access to over 500,000 hotel properties and home-sharing options, as well as curated flight bookings and car rentals.

TravelBank negotiates the best hotel, flight, and car rates on a company's behalf and ensures savings are always a priority. Businesses can also access a robust rewards program for employees who complete trips under budget, such as 30% cost savings, gift cards, and team perks, all tax-free and easy to report.

The platform also offers 24/7 travel support to ensure employees are always safe and in the loop. Users benefit from comprehensive and free live chat, email, and phone support, as well as a dedicated customer success manager and VIP concierge services for an additional fee.

TravelBank vs. TripActions
TravelBank vs. TripActions:

TravelBank and TripActions both offer comprehensive travel and expense management solutions, including online travel booking, custom budgets, corporate cards, and accounting integrations. However, TravelBank features transparent pricing, while users need to contact TripActions for its pricing details.

TravelBank vs. TripActions Comparison:

Feature

TravelBank

TripActions

Starting price

Free and paid options.

Free and paid options.

Expense reporting

Reimbursements

Employee rewards and incentives

x

Online booking tool

Multilingual capabilities

x

Customer support

Email, phone, and live chat.

Email, phone, and live chat.

TravelBank vs. Engencia
TravelBank vs. Egencia:

Similar to TravelBank, Egencia offers travel risk management, an online booking tool, and spending policies. However, TravelBank is more feature-rich in terms of expense management software, offering corporate cards, reimbursements, and multilevel approval workflows. TravelBank also has a free plan available, which Egencia lacks.

TravelBank vs. Egencia Comparison:

Feature

TravelBank

Egencia

Starting price

Free and paid options.

Contact for quote.

Free plan

x

Expense tracking

Itinerary management

Corporate cards

x

Reconciliations

Customer support

Email, phone, and live chat.

Email and live chat.

TravelBank vs. SAP Concur
TravelBank vs. SAP Concur:

TravelBank and SAP Concur both offer expense tracking, automation, travel management, and a mobile app. However, each platform has a unique set of features: for robust travel booking and itinerary planning, TravelBank is a good choice, but for more comprehensive invoice and AP management, users should consider SAP Concur.

TravelBank vs. SAP Concur Comparison:

Feature

TravelBank

SAP Concur

Starting price

Free and paid options.

Contact for quote.

Free plan

x

Expense reporting

Online booking tool

x

Invoice processing

x

Data insights and analytics

Customer support

Email, phone, and live chat.

Phone and live chat.

Key Information:

Legal Name

Travelator, Inc.

Founder

Duke Chung

Founding Date

Oct 01, 2016

Address

1100 Sullivan Ave., Ste. 838, Daly City, CA 94017

Number of Employees

60

Number of Customers

120000

Email

support@travelbank.com

Telephone

1 (415) 455-3190

Website

https://travelbank.com/

FAQs:

What is TravelBank?

TravelBank is travel and expense management software that helps businesses of all sizes plan, track, and manage corporate travel and company spending.

What does TravelBank cost?

TravelBank offers a free basic plan, as well as paid packages that start from $8.00 per user per month.

Where is TravelBank located?

TravelBank is headquartered in Daly City, California.

What are some TravelBank alternatives?