Tenant Tracks
Learn about Tenant Tracks' tenant screening services for small businesses. Includes key info on Tenant Tracks, pricing, competitor comparisons, and FAQs.
Updated on March 2nd, 2022
The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more
Tenant Tracks offers tenant screening services to help realtors and property owners select suitable candidates. Tenant Tracks' offerings include comprehensive reports, access to their tenant rental performance database, and complimentary property management forms.
Also Consider
MyRental
Rental screening in minutes, not days. Find out what you don't know.
4.5 billion records spanning 50+ years.
1,000,000+ users nationwide.
3,100+ counties covered.
Pricing:
Plan | Pricing |
|---|---|
Optimum-10 | $25.99 /report + $35.00 /yr. compliance fee |
Open Access Realtor/Landlord | $35.00 /report |
Open Access Tenant | $35.00 /report |
Review:
Tenant Tracks is a detailed screening information service that helps clients choose suitably qualified tenants. With Tenant Tracks, landlords and property managers have access to a range of standard screenings, including eviction history, previous address history, and a nationwide criminal check.
Pros:
- Tenant Tracks offers advanced criminal screenings, including terrorist alerts and identity fraud alerts.
- Tenant screenings are conducted through TransUnion and include a summary report.
- The platform's screening services include a search for alias and nickname combinations.
- Tenant Tracks provides informative resources, such as eviction guides and housing law summaries.
- The service was created by landlords and property managers to make it accessible.
- Compared to top competitors, such as First Advantage and TenantMagic, Tenant Tracks offers the best screenings.
Cons:
- Tenant Tracks only offers one package that's not suitable for large property portfolios.
- Eviction records with "Off-line G.A. Courts" are limited to Connecticut.
- The Optimum-10 reports are only stored on Tenant Tracks' server for 60 days. Thereafter, users must pay a $7.50 fee.
- Tenant Tracks requires an additional compliance fee of $35.00 per year.
Reputation:
Tenant Tracks is a BBB-accredited company with an A+ rating. The company received three positive customer reviews that averaged 5 out of 5 stars. That said, Tenant Tracks has a limited number of reviews available online. We did find several recommendations for the service on Facebook, with one reviewer praising the company's efficient service.
At-a-Glance:
Feature | Tenant Tracks |
|---|---|
Price | From $25.99 /screening. |
Eviction history | ✓ |
Credit report | ✓ |
Nationwide criminal check | ✓ |
Previous address history | ✓ |
Social Security number verification | ✓ |
Customer support | Telephone, email. |
Tenant Tracks vs. First Advantage:
The primary difference between Tenant Tracks and First Advantage is their list of screenings. While Tenant Tracks does not offer a forms manager like First Advantage, its plan includes standard checks like previous address history, a criminal check, and a credit report — all of which are missing from First Advantage's residential background checks.
Tenant Tracks vs. First Advantage Comparison:
Offer | Tenant Tracks | First Advantage |
|---|---|---|
Price | From $25.99 /screening. | Contact for quote. |
Eviction history | ✓ | ✓ |
Credit report | ✓ | x |
Nationwide criminal check | ✓ | x |
Previous address history | ✓ | x |
Terrorist report | ✓ | x |
Identity fraud | ✓ | ✓ |
Forms manager | x | ✓ |
Tenant Tracks vs. Experian:
Experian stands out as the more affordable option, costing at least $11.00 less than Tenant Tracks. However, Experian's plan is missing screening checks included in Tenant Tracks' plans, including standard and robust checks like a eviction history, terrorist report, and fraud alert.
Tenant Tracks vs. Experian Comparison:
Offer | Tenant Tracks | Experian |
|---|---|---|
Price | From $25.99 /screening. | From $14.95 /report. |
Eviction history | ✓ | x |
Credit report | ✓ | ✓ |
Nationwide criminal check | ✓ | x |
Previous address history | ✓ | ✓ |
Terrorist report | ✓ | x |
Identity fraud | ✓ | x |
Bankruptcies | x | ✓ |
Tenant Tracks vs. TenantMagic:
Tenant Tracks offers the best value for money, as its plan includes more robust screenings missing from TenantMagic's plan, including a terrorist report and fraud alert. Additionally, Tenant Tracks is the more affordable choice, charging customers at least $11.50 less than TenantMagic. However, the latter does offer online applications.
Tenant Tracks vs. TenantMagic Comparison:
Offer | Tenant Tracks | TenantMagic |
|---|---|---|
Price | From $25.99 /screening. | From $37.50 /screening. |
Eviction history | ✓ | ✓ |
Credit report | ✓ | ✓ |
Nationwide criminal check | ✓ | ✓ |
Previous address history | ✓ | x |
Terrorist report | ✓ | x |
Fraud alert | ✓ | x |
Online application | x | ✓ |
Key Information:
Legal Name | Tenant Tracks, Inc. |
Founder | |
Founding Date | Feb 01, 2010 |
Address | 161 N. Main St., Waterbury, CT 06702 |
Number of Employees | 99 |
Number of Customers | 99 |
Telephone | |
Website |
FAQs:
What is Tenant Tracks' price range?
While Tenant Tracks' Optimum-10 plan costs $25.99 per report plus an annual compliance fee of $35.00, the Open Access plan costs $35.00 per report, which can be billed to the account holder or the prospective tenant.
Is there a Tenant Tracks free trial?
Tenant Tracks makes no mention of a free trial on their website.