SuperSaaS

Review:

SuperSaaS is an affordable and user-friendly option for appointment scheduling. Designed to scale up to any size business, the software offers a straightforward appointment booking and reservation system with waitlisting, payment processing, and reminders.

A free plan is available for users who book 50 or fewer appointments per month, but the software is adaptable to any size with unlimited staff members, locations, and appointments. One feature missing from the software is the ability to process point-of-sale payments, and the service could benefit from phone or live chat support.

Pros:

• SuperSaaS offers a free plan for up to 50 appointments per month.
• The software integrates with Google Calendar, Microsoft Outlook, and Apple Calendar.
• All plans include unlimited users, unlimited locations, and support for over 23 languages.
• Add a booking widget to your website or Facebook account for instant bookings.
• Set up waiting lists with automatic or manual placements.
• Send out SMS and email reminders for booked appointments.
• Find out how your business is doing with detailed reports and analytics.
• Accept payments online with Stripe and PayPal.
• Assign user roles to your staff or management functions.

Cons:

• Plans are limited to a set number of appointments per month.
• SuperSaaS does not support point of sale (POS) payment processing.
• There is no live chat or telephone support.

Reputation:

On G2, SuperSaaS has a user rating of 4.8 out of 5 stars based on the opinion of more than 80 people. Users were most impressed by the affordability of the software and the "Wishlist" feature, where additional features could be requested and possibly implemented.

Some users pointed out that the free version was very limiting and even the paid versions lacked the customization other appointment scheduling software systems offer, such as multiple calendar layouts and integrations.