Spendesk

Review:

Spendesk provides businesses with user-friendly, scalable expense management tools for control and visibility over company spending. Catering to established and growing small companies, the platform is an attractive option for users in search of automated tools and premium customer support.

Spendesk offers flexible and scalable pricing, which is calculated on a fixed fee for platform access, plus variable fees for transaction usage. However, companies need to contact the platform for a custom quote, making it difficult to gauge its affordability.

Pros:

• Over 3,500 finance teams have found success using Spendesk's software.
• Companies gain access to unlimited physical and virtual cards.
• Users can easily track company spending in real-time to stay on budget.
• The platform offers automated receipt scanning via its mobile app, full expense claim reports, and automatic reconciliations.
• The software calculates expense reimbursements, VAT compliance, and mileage allowances quickly and easily.
• Spendesk integrates with several third-party apps, such as Xero and Slack, for additional finance and collaboration tools.
• The platform is available in various languages and users can easily add multiple locations to their accounts.
• Other tools include multilevel approval workflows, purchase order tracking, individual spending limits, and categorizations.
• Customer support is offered via email, live chat, onboarding webinars, and a dedicated account manager.

Cons:

• Spendesk's pricing is quote-based and not readily available on their website.
• The platform makes no mention of multicurrency support.
• There is no free trial available.
• Only the more advanced plan offers access to a dedicated account manager.

Reputation:

On G2, Spendesk has a 4.7-star rating based on more than 300 reviews. The majority of users approved of the software's ease of use, intuitive mobile app, customizable spending categories, and robust integration capabilities with Slack. However, some reviewers noted that they've experienced regular issues with the virtual cards.

On Trustpilot, the platform has a 4.3-star rating based on more than 40 reviews. 84% of users rated the software as "Excellent," but a few reviewers mentioned that the platform could be more transparent about its pricing.

On Google Play, Spendesk's mobile app has a 3.3-star rating based on over 240 reviews, with users mentioning both the app's ease of use and slow response time.