Setmore
A detailed review of Setmore's appointment scheduling software with pricing, comparisons to competitors, key information, and FAQs.
Updated on September 8th, 2022
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Setmore is an online appointment scheduling software suite for independent contractors and small businesses. With Setmore, business owners can create a customized booking page for their business, schedule appointments, and accept payments online via the desktop or mobile app.
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At-a-Glance:
Feature | Setmore |
---|---|
Starting price | $5.00 /mo. |
Free plan | ✓ |
Customized booking page | ✓ |
Unlimited appointments | ✓ |
Accept online payments | ✓ |
Website booking widget | ✓ |
Point-of-sale (POS) payments | x |
Inventory management | x |
Customer support | Email, live chat. |
Review:
Setmore advertises itself as free online appointment scheduling software for small businesses. They do offer paid plans, but their free plan is perfect for anyone just starting out and includes unlimited appointments, calendar scheduling, email reminders, and online payments with Stripe for up to four users.
For those who need more advanced features, Setmore's paid plans also include a dedicated booking page, SMS reminders, additional online payment options, and analytics. The one key feature missing from the software is point of sale (POS) processing which may be an issue for those in the retail space.
Pros:
- Setmore offers a free plan for up to 4 users with unlimited appointments.
- Create a customized booking page for your business.
- Send out automated emails and SMS reminders for appointments.
- Drop a booking widget directly into your website or social media page for instant bookings.
- Host virtual classes and schedule group bookings for 100+ clients.
- Setmore integrates with Facebook, Zoom, WordPress, Google Calendar, and more.
- Accept payments online with Stripe, PayPal, or Square.
- Create a profile for each staff member with their own calendar and individual booking link.
- Run your business from multiple locations.
Cons:
- The Free plan excludes SMS reminders and recurring appointments.
- The monthly fee can become costly if you have a large team.
- The software does not include point of sale (POS) payment processing.
Reputation:
On G2, Setmore has a user rating of 4.5 out of 5 stars based on more than 200 reviews. Most reviewers were impressed by the functionality and simplicity of the software, even with the free plan.
Some reviewers mentioned that the app was a bit sluggish, while others suggested adding more booking customization to the software, such as the ability to add customized appointment locations.
Pricing:
Plan | Monthly Pricing | Annual Pricing |
---|---|---|
Free | Free. | Free. |
Premium | $12.00 /user. | $60.00 /user. |
Pro (3+ users) | $9.00 /user. | $60.00 /user. |
Setmore vs. Square Appointments:
While Setmore offers basic appointment scheduling and online payment processing, Square Appointments is a comprehensive business management suite for larger businesses, with a higher price tag to match. Additional features include point of sale (POS) processing, inventory management, staff management, payroll, and time tracking.
Setmore vs. Square Appointments Comparison:
Feature | Setmore | Square Appointments |
---|---|---|
Starting price | $5.00 /mo. | $29.00 /mo. |
Free plan | ✓ | ✓ |
Dedicated booking page | ✓ | x |
Multi-location management | ✓ | ✓ |
SMS and email reminders | ✓ | ✓ |
Point of sale (POS) processing | x | ✓ |
Staff management and payroll | x | ✓ |
Inventory management | x | ✓ |
Customer support | Email, live chat. | Phone, email. |
Setmore vs. Calendly:
Calendly is a meeting and appointment scheduling app that integrates with other applications. Used mostly in the corporate sector, Calendly offers a free plan, but it does not include online payments, a dedicated booking page, or unlimited bookings. Choose Setmore if you want to schedule service appointments and offer online classes.
Setmore vs. Calendly Comparison:
Feature | Setmore | Calendly |
---|---|---|
Starting price | $5.00 /mo. | $8.00 /mo. |
Free plan | ✓ | ✓ |
Custom booking page | ✓ | x |
Website booking widget | ✓ | ✓ |
Online payment processing | ✓ | ✓ |
Email and SMS reminders | ✓ | x |
Point-of-sale (POS) processing | x | x |
Multi-location management | ✓ | x |
Customer support | Email, live chat. | Email, live chat. |
Setmore vs. SimplyBook.me:
Like Setmore, SimplyBook.me is appointment scheduling software with a free plan and paid plans that start at $8.25 per month. The two share many of the same features, but SimplyBook.me also includes point of sale (POS) processing. However, each plan caps the number of appointments you can book per month and the number of SMS reminders.
Setmore vs. SimplyBook.me Comparison:
Feature | Setmore | SimplyBook.me |
---|---|---|
Starting price | $5.00 /mo. | $8.25 /mo. |
Free plan | ✓ | ✓ |
Online payment processing | ✓ | ✓ |
Unlimited SMS and email reminders | ✓ | x |
Custom booking page or website | ✓ | ✓ |
Unlimited bookings | ✓ | x |
Point-of-sale (POS) processing | x | ✓ |
Mobile app | ✓ | ✓ |
Customer support | Email, live chat. | Email, live chat. |
Key Information:
Legal Name | Setmore |
Founder | |
Founding Date | Jan 01, 2011 |
Address | 1033 SE Main St., Ste. 5, Portland, Oregon 97214 |
Number of Employees | 400 |
Number of Customers | 25000 |
Telephone | |
Website |
FAQs:
What is Setmore?
Setmore is appointment scheduling software that includes a customizable booking page, unlimited appointments, calendar syncing, and online payment processing.
Does Setmore have an iOS app?
Yes, Setmore is available on mobile devices for iOS devices and Android. The software is also available as desktop software for Windows and Mac OS.
Is Setmore actually free?
Yes, Setmore offers a free plan for up to four users with unlimited appointments. They also offer two paid plans that start at $9.00 per user per month. Companies can save up to 58% when paying annually.