SAP Concur

A detailed review of SAP Concur's invoicing, travel, and expense management software with pricing, comparisons to competitors, key information, and FAQs.

Updated on August 2nd, 2024

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SAP Concur is invoicing, travel, and expense management software that automates and simplifies company expense and AP processes. Its key features include receipt capturing, spending policies, purchase requests, budget forecasting, and data insights.

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At-a-Glance:

Feature

SAP Concur

Starting price

Contact for quote.

Free trial

Expense tracking

Automated reimbursements

Travel management

Invoice capturing

Expense polices and budget setup

Mobile app

Live chat support

Review:

SAP Concur provides businesses of all sizes with a robust range of invoice, travel, and expense management solutions. The platform is designed to automate and simplify expense reporting, purchase requests, travel budgets, invoicing, and compliance.

SAP Concur caters to more than 46,000 global clients and is an attractive choice for users in search of user-friendly, scalable finance software. However, the platform's pricing is quote-based, making it difficult to gauge its affordability.

Pros:

  • Several well-known companies, including X, IBM, and Elizabeth Arden, have found success using SAP Concur's software.
  • Users benefit from a free 15-day trial of the platform.
  • The platform automates expense tasks to reimburse employees quickly and make data-driven spending decisions.
  • Users can easily capture receipts, integrate expense data, enforce spending policies, and approve expense reports.
  • The travel management tool helps companies book and approve trips, consolidate expense data, and track employee spending.
  • Users gain access to robust invoice capturing, AP management, vendor spending, and purchase request tools.
  • SAP Concur integrates with a wide variety of accounting, travel, collaboration, and billing software.
  • The platform offers comprehensive customer service, including personalized onboarding, 24/7 email support, and live chat.
  • Other tools include data insights, multicurrency and tax support, budget management, auditing, and a mobile app.

Cons:

  • The platform does not offer corporate credit cards.
  • SAP Concur's pricing is not readily available on their website.

Reputation:

On G2, SAP Concur has a 4-star rating based on over 5,640 reviews. Of the more than 2,000 5-star reviews, many users praised the software's ease of use, intuitive reimbursement tool, and great customer support. However, around 140 reviewers gave the platform a 1-star rating, noting its clunky interface and slow loading speeds.

On TrustRadius, SAP Concur has a score of 8.1 out of 10 based on more than 1,000 reviews. The majority of users were satisfied with the platform's time-saving automation and clean interface.

On Google Play, SAP Concur's mobile app has a 4.3-star rating based on more than 84,600 reviews, with many users mentioning both the app's user-friendliness and frequent glitches.

Pricing:

SAP Concur's pricing is not readily available on their website. Interested users should fill out the platform's online contact form to request a quote.

Standout Features:

1. Travel products.

Concur Travel offers users a simplified approach to travel management. Companies can put employees and business goals at the center of their travel programs with user-friendly solutions, such as an online booking tool, automated travel data capturing, and policy compliance.

Employees can easily book their own air, rail, car, and hotel travel, change reservations on the go, share itineraries, and make sustainable travel choices. In turn, managers can track traveling employees, approve purchase requests, and base travel budgets on accurate and up-to-date expense data.

2. Invoicing and payments.

Concur Invoice automates AP management for more efficient invoicing, increased profitability, and better spending visibility. Once captured, users can customize invoices to ensure accuracy and resolve discrepancies. The software also integrates with existing ERP or accounting systems to connect with vendors across the procure-to-pay lifecycle.

There are multiple dashboards from which companies can monitor how employees are spending money and help them better forecast cash flow and payments, as well as identify additional vendor savings and discounts.

3. Robust integrations.

Users can automatically sync data, connect accounts, and access analytics with the platform's comprehensive range of integrations. These include QuickBooks, Xero, ADP, various banking solutions, NetSuite, and TravPay. The platform also works with existing SAP products, such as SAP ERP and Concur TripLink, to consolidate your financial data.

4. Data insights.

SAP Concur gives users a unified view of their financial data, empowering key stakeholders with the information they need to understand how money is spent throughout the organization. Companies can see up-to-date data to drive actionable insights, personalize views, and manage spending proactively with alerts and notifications.

5. Customer support.

The platform has 24/7 customer service with personalized assistance on offer to help you make the most of the software. There are dedicated specialists and service assistants available, as well as expert guidance throughout the onboarding process. The platform also has phone and live chat support on offer for everyday questions and concerns.

SAP Concur vs. Expensify
SAP Concur vs. Expensify:

SAP Concur and Expensify both offer expense tracking, reporting tools, and a mobile app. While SAP Concur is quote-based, Expensify has free and paid plans, making it a more budget-friendly platform. For corporate cards, Expensify is a good option, but for more robust invoicing and vendor management, SAP Concur may be the better choice.

SAP Concur vs. Expensify Comparison:

Feature

SAP Concur

Expensify

Starting price

Contact for quote.

Free and paid options.

Free trial

x

Corporate cards

x

Expense reporting

Multicurrency support

x

Accounting integrations

Customer support

Phone and live chat.

Email and phone.

SAP Concur vs. Pleo
SAP Concur vs. Pleo:

Like SAP Concur, Pleo features expense tracking, reimbursements, live chat support, and a mobile app. Of the two platforms, SAP Concur has a greater variety of invoicing and travel products on offer, such as vendor management, an online travel booking system, and robust analytics. However, Pleo has a free plan, which SAP Concur lacks.

SAP Concur vs. Pleo Comparison:

Feature

SAP Concur

Pleo

Starting price

Contact for quote.

Free and paid options.

Free plan

x

Expense reporting

Vendor management

Automated invoicing

Online travel booking

x

Customer support

Phone and live chat.

Email and live chat.

SAP Concur vs. Webexpenses
SAP Concur vs. Webexpenses:

While both SAP Concur and Webexpenses have custom pricing, only the former platform offers a free trial. Both platforms have automation, invoice processing, and expense auditing, but Webexpenses has a more complicated onboarding process than SAP Concur and may not be suited to beginners.

SAP Concur vs. Webexpenses Comparison:

Feature

SAP Concur

Webexpenses

Starting price

Contact for quote.

Contact for quote.

Free trial

x

Automation

Reimbursements

Travel management

Accounting integrations

Customer support

Phone and live chat.

Email and phone.

Key Information:

Legal Name

Concur Technologies, Inc.

Founder

Sudhir Steven Singh

Founding Date

Jan 01, 1993

Address

601 108th Ave. NE, Ste. 1000, Bellevue, WA 98004

Number of Employees

7460

Number of Customers

46000

Telephone

1 (425) 590-5000

Website

https://www.concur.com/

FAQs:

What is SAP Concur?

SAP Concur is travel, invoice, and expense management software that enables companies to efficiently track, approve, and manage company spending, payments, and travel costs.

What does SAP Concur cost?

SAP Concur's pricing is not readily available on their website. Interested users should fill out the platform's online contact form for a custom quote.

Does SAP Concur have an app?

Yes, SAP Concur's mobile app is available for both Android and iOS users.

What are some of SAP Concur Travel's features?

  • Mobile-friendly booking tool.
  • Automated travel data capturing.
  • Policy compliance.
  • Reimbursements.
  • Trip tracking.

When was SAP Concur founded?

SAP Concur was founded in 1993 by Sudhir Steven Singh, Michae Hilton, and Rajeev Singh.

What are some SAP Concur alternatives?