Salesboom

Review:

Salesboom provides users with comprehensive and user-friendly solutions to efficiently manage customer relationships and sales activities. The platform is built for industry-specific needs and is ideal for companies to customize their workflows, optimize marketing campaigns, and enhance business performance.

The software's plans are tiered to suit different user needs and include a free trial. Each plan also features easy setup, live training, and online chat support for optimal customer service.

Pros:

• Users can create customized workflows and set up automated tasks for maximum flexibility and efficiency.
• The platform's plans feature a free 7-day or 30-day trial.
• The marketing automation tools include campaign management, auto-response emails, and drip marketing.
• Companies can set up an incident management function and a comprehensive user knowledge base for efficient customer service.
• The software integrates with a wide range of third-party email, social, accounting, and collaboration platforms.
• Users from the U.S., Canada, and the EU can make use of the software.
• There are custom reporting and analytics tools available.
• The platform provides live one-on-one client training, as well as 24/7 phone support.
• Other services include data storage, lead routing, mobile access, self-service portals, and HR policy tracking.

Cons:

• The platform does not offer a free plan; only limited free trials are available.
• Only the costlier plans include drip marketing, inventory management, and a self-service portal.

Reputation:

On G2, Salesboom has a 4.5-star rating based on more than 20 reviews. The majority of users praised its user-friendly interface, customer communication tools, and robust integration capabilities. However, some reviewers noted that the software does not support multiple languages and there is a fairly steep learning curve.

On TrustRadius, two users gave the platform an 8.5-star rating, citing good sales forecasting and customization tools as highlights. Two users on Sitejabber gave the site a 5-star rating and noted its ease of use and affordability.