Rocket Lawyer Reviews
Learn more about legal forms Rocket Lawyer offers your business online. Includes info on Rocket Lawyer, free trials, pricing, customer reviews, and FAQs.
Updated on November 13th, 2023
The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more
Rocket Lawyer is a provider of online legal services such as legal forms and documents, as well as incorporation, estate plans, and legal health diagnostics. Rocket Lawyer also provides attorneys that your business can consult with remotely.
Updates:
Updated 12th of May 2020
We included comparisons with ZenBusiness, Incfile, and Northwest Registered Agent, and added an in-depth review that focuses on Rocket Lawyer's shortcomings and highlights.
Pros and Cons:
Pros
- Affordable monthly price.
- Offers legal documents and forms.
- Easy to use website.
- Good customer support.
Cons
- Free services are only available with membership.
- Slow turnaround time.
- Registered Agent services and legal documents are extra.
Review:
Rocket Lawyer is a respectable legal service platform that provides legal documents, Registered Agent services, and business formation packages. Rocket Lawyer's membership plan costs $39.99 per month and includes free legal documents, consultations, and lawyer questions, with the added benefit of significant discounts.
Highlights:
Rocket Lawyer's various services are comparatively more affordable if you choose their membership option. Their LLC formation package costs $99.99 but members will receive a 25% discount. In addition, the Rocket Lawyer website is easy to navigate and users can draft a legal document in minutes.
Shortcomings:
Rocket Lawyer's formation package is very limited in terms of services and features. While competitors like Incfile and ZenBusiness include Registered Agent services and an operating agreement in their plan, Rocket Lawyer charges separately for these services, which will increase the overall amount. Lastly, Rocket Lawyer has an extremely slow turnaround time of up to 30 days.
Reputation:
Rocket Lawyer is BBB accredited and has a rating of A+, with only 48 customer reviews. The majority of the reviews are positive, earning the business an average of 4 stars. Customers praised the company's professional support and the efficiency of their legal documents service.
We also found over 1,800 reviews on Trustpilot that were more diverse in opinion. While most of the reviews were positive, highlighting similar points made on the BBB website, negative reviews also stated the company's "Ask a Lawyer" feature needed improvement and their cancellation process was misleading.
Pricing:
Services | Premium Member | Non-Member |
|---|---|---|
Legal Documents | Free. | $39.99 /per document. |
Document Defense on Rocket Lawyer Documents | Free. | $9.99 /per document. |
Ask a Lawyer Your Legal Questions | Free. | $49.99 /per question. |
30-Minute Consultation on Every New Legal Matter | Free. | $59.99 /per consultation. |
Hire a Rocket Lawyer On Call Attorney | Up to 40% off | Unavailable |
Business Incorporation Filing | Free for new members and thereafter 25% off. | $99.99 + state fees |
Business Registered Agent Service | 25% off. | $149.99 |
Membership vs. Non-Membership:
Compared to competitors, Rocket Lawyer's non-membership options are more expensive. However, the Rocket Lawyer membership plan provides considerable benefits for just $39.99 per month, including free consultations, business documents, and discounts for services like Registered Agent services and on-call attorneys.
Package Comparisons:
Rocket Lawyer vs. Incfile:
Incfile and Rocket Lawyer both manage the entire incorporation process but its Incfile's key benefits that set it apart. Incfile's free entry-level plan requires no membership and its formation packages include an operating agreement. Rocket Lawyer, however, charges a monthly membership fee of $39.99 plus another $39.99 for an operating agreement.
Rocket Lawyer vs. Incfile Comparison:
Features | Rocket Lawyer | Incfile |
|---|---|---|
Package Fee | $99.99 + state fees | $0.00 + state fees |
Fastest Filing Speed | Two Weeks | Next day (Gold & Platinum packages only) |
Online Access | x | ✓ |
Registered Agent Service | x | ✓ |
Employer Identification Number | ✓ | ✓ |
Registered Agent Service | x | ✓ |
Legal Documents | ✓ | ✓ |
Rocket Lawyer vs. ZenBusiness:
Rocket Lawyer's formation package only provides the basic documents and services needed to begin the incorporation process, whereas ZenBusiness's packages include an operating agreement and Registered Agent services. Rocket Lawyer users will have to purchase the missing services and documents separately.
Rocket Lawyer vs. ZenBusiness Comparison:
Features | Rocket Lawyer | ZenBusiness |
|---|---|---|
Package Fee | $99.99 + state fees | $49.00 /yr. + state fees |
Fastest Filing Speed | Two Weeks | Three business days |
Online Access | x | ✓ |
Registered Agent Service | x | ✓ |
Employer Identification Number | ✓ | ✓ |
Registered Agent Service | x | ✓ |
Legal Documents | ✓ | x |
Rocket Lawyer vs. Northwest Registered Agent:
Both Rocket Lawyer and Northwest Registered Agent are well-known business services platforms but it's Northwest that holds the most value thanks to its comprehensive packages. Northwest's formation package is $20.00 cheaper than Rocket Lawyer and includes an operating agreement and Registered Agent services, which are free for the first year.
Rocket Lawyer vs. Northwest Registered Agent Comparison:
Features | Rocket Lawyer | Northwest Registered Agent |
|---|---|---|
Package Fee | $99.99 + state fees | $225.00 + state fees |
Fastest Filing Speed | Two Weeks | Varies by state. |
Online Access | x | ✓ |
Registered Agent Service | x | ✓ |
Employer Identification Number | ✓ | x |
Registered Agent Service | x | ✓ |
Legal Documents | ✓ | ✓ |
Key Information:
Legal Name | Rocket Lawyer |
Founder | |
Founding Date | Jul 01, 2008 |
Address | 182 Howard St, San Francisco, CA 94105, United States |
Number of Employees | 350 |
Number of Customers | 20000000 |
Telephone | |
Website |
News & Activity:
Date | News or Activity |
|---|---|
April 21, 2021 | Rocket Lawyer Announces $223 Million Growth Investment Led by Vista Credit Partners |
April 03, 2020 | Rocket Lawyer Supports Business Owners with Free Coronavirus Legal Resource Center Online |
FAQs:
How do I cancel Rocket Lawyer?
You can cancel Rocket Lawyer by phone on (855) 201-1720. You will need your name, address, and email address, and keep the cancellation information for your records. Otherwise, you can sign in to your account at www.rocketlawyer.com and go to your Account Settings. Locate the Download button to the right of your Current Membership information and choose your reason for canceling. Confirmation will be emailed to you.
Which is better: LegalZoom or Rocket Lawyer?
Rocket Lawyer and LegalZoom offer many of the same services with differing terms and costs. Rocket Lawyer is the more expensive option ($99.00), while LegalZoom's cheapest option starts at just $0.00 plus state filing fees. However, both companies' formation packages are missing crucial services like Registered Agent services and an Operating Agreement.
Is Rocket Lawyer any good?
Rocket Lawyer can save your business legal costs and assist to simplify legal matters. On the other hand, even if you pay for a membership, you could still need to spend on additional legal expenses. All in all, in some instances, Rocket Lawyer could be of value to your business, but do your homework first.
What is Rocket Lawyer's price range?
Rocket Lawyer pricing ranges between $9.99 and $149.99 to start with.
Is there a Rocket Lawyer free trial?
Yes. Rocket Lawyer offers 7-day free trials that can be accessed on their pricing page. After your trial, you qualify to become a Premium Member at $39.00 per month. Premium Membership gives you access to most of Rocket Lawyer's services for free.