Really Simple Systems

Review:

Really Simple Systems is an easy-to-use CRM platform with a variety of standard features, such as lead management, custom tasks, and activities reporting, as well as a range of third-party integrations. Customers will also enjoy its sales cycle and trendline reports, document storage, linked accounts, and case management.

Thanks to Really Simple Systems' free plan, it is a good choice for users on a tight budget in search of advanced sales management tools. However, the platform lacks multicurrency support and does not have the ability to import or export data.

Pros:

• All plans feature a free trial for users to test the software's features.
• Really Simple Systems can be accessed through any web browser and is optimized for mobile use.
• The platform's free plan includes robust sales management tools, such as quotations, record merging, and custom fields.
• Users gain access to comprehensive email templates, static and dynamic mailing lists, and response tracking.
• Customization options include custom fields, tables, reports, and dashboards, giving users maximum flexibility.
• The software integrates with a variety of third-party apps, such as Zapier, Google Maps, and Xero.
• Companies can create workflow automation and complex workflow management tasks with ease.
• The service desk tool includes case management, service level agreements, custom web forms, and in-depth reporting.
• There is live chat support, video tutorials, live webinars, account management, and team training solutions available.

Cons:

• Really Simple Systems' free plan is limited to two users and lacks advanced marketing tools.
• The software does not offer multilingual or multicurrency support.
• The platform lacks data importing and exporting, as well as automated ticketing and drip marketing services.

Reputation:

On G2, Really Simple Systems has a 4.4-star rating based on more than 140 reviews. Many users cited easy-to-use tools, database search capabilities, and responsive customer support as highlights. However, some reviewers noted their disappointment with its rigid marketing modules and fairly steep learning curve.

On TrustRadius, more than 40 users gave the software a 7.6-star rating, praising its ease of use and robust task-logging tools. However, one user mentioned that its interface could be cleaner. On Trustpilot, it has a 2.7-star rating, with 50% of users giving the software a 5-star rating.