Paycom
A detailed review of Paycom's payroll software with pricing, comparisons to competitors, key info, and FAQs.
Updated on May 29th, 2023
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Paycom is an online payroll solution that allows small businesses run payroll on a scheduled basis and deposit money directly to employees. The platform manages garnishments and tax withholding, and also includes a suite of HR tools to help users efficiently manage employees.
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Gusto Payroll Software
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At-a-Glance:
Feature | Paycom |
---|---|
Price | Contact for quote. |
Free trial | x |
Expense management | ✓ |
Garnishment administration | ✓ |
Online tax filing | ✓ |
Time and attendance tracking | ✓ |
Customer support | Phone and email. |
Review:
Paycom provides small and mid-sized businesses with powerful HR and payroll services. The platform automates the tax withholding process and limits transactions through users' bank by processing payments once per payroll instead of once per employee. This saves time and reduces the number of transactions that must be recorded in users' ledgers.
The feature-rich software is ideal for employers with advanced payroll, employee, and HR management needs. However, its pricing is not readily available on its website and users need to contact Paycom for a custom quote.
Pros:
- All payroll processes are automated to ensure maximum efficiency.
- Wage garnishments can be managed entirely by Paycom instead of businesses.
- Payroll analytics give users better insight into wage expenses.
- The platform offers a built-in expense management tracker for reimbursing employees.
- The tax management service features W-2 tax form preparation, filing remittance, and state-wide reports.
- All payroll processing is done online, so users can access their account anywhere and from any device.
- The software includes additional time and attendance management, benefits administration, and a report center.
Cons:
- Paycom's pricing is not readily available on its website.
- The platform makes no mention of lifetime accounts.
- Integrations and data syncing with popular accounting tools, such as QuickBooks, are not available.
Reputation:
Paycom is accredited by the Better Business Bureau and has an A+ rating. On G2, the platform has a 4.2-star rating based on more than 1,000 reviews. While the majority of users praised its ease of use, one reviewer noted that they received faulty tax filing services from the platform.
On TrustRadius, Paycom has a 7-star rating based on more than 500 reviews. Many reviewers cited responsive customer service and robust reporting tools as highlights, while one user mentioned a steep learning curve.
Pricing:
Paycom's pricing is not readily available on its website. Interested users can request a demo of the software to receive a custom quote.
Paycom vs. Gusto:
Paycom and Gusto both offer automated workflows, time tracking tools, and multistate payroll. While users need to contact Paycom for a custom quote, Gusto charges $40.00 plus $6.00 per employee per month. Of the two, Gusto is the more feature-rich choice, with off-cycle payrolls and lifetime accounts.
Paycom vs. Gusto Comparison:
Feature | Paycom | Gusto |
---|---|---|
Price | Contact for quote. | From $40.00 +$6.00 /employee /mo. |
Free trial | x | ✓ |
Automated workflows | ✓ | ✓ |
Lifetime accounts | x | ✓ |
Federal and state tax filing | ✓ | ✓ |
Time and attendance tracking | ✓ | ✓ |
Customer support | Phone and email. | Phone and email. |
Paycom vs. TriNet Zenefits:
Like Paycom, TriNet Zenefits offers multistate payroll, direct deposits, and time-tracking services. However, the latter site features banking management and lifetime accounts — tools missing from Paycom. While Paycom's pricing is not readily available online, TriNet Zenefits' pricing starts at $16.00 per user per month for its payroll-inclusive plan.
Paycom vs. TriNet Zenefits Comparison:
Feature | Paycom | TriNet Zenefits Essentials + Payroll |
---|---|---|
Price | Contact for quote. | From $16.00 /user /mo. |
Free trial | ✓ | |
Multistate payroll | ✓ | ✓ |
Direct deposits | ✓ | ✓ |
Lifetime accounts | x | ✓ |
Time tracking | ✓ | ✓ |
Customer support | Phone and email. | Phone and email. |
Paycom vs. Quickbooks Payroll:
Paycom and QuickBooks Payroll both offer robust payroll and HR tools. While users need to contact Paycom for a custom quote, QuickBooks Payroll charges $45.00 plus $5.00 per employee per month. While both platforms feature garnishments and direct deposits, only QuickBooks Payroll offers workers’ compensation.
Paycom vs. QuickBooks Payroll Comparison:
Feature | Paycom | QuickBooks Payroll |
---|---|---|
Price | Contact for quote. | $45.00 +$5.00 /employee /mo. |
Free trial | x | ✓ |
Direct deposits | ✓ | ✓ |
Garnishments | ✓ | ✓ |
Employee portal | ✓ | ✓ |
Workers’ compensation | x | ✓ |
Customer support | Phone and email. | Phone and email. |
Key Information:
Legal Name | Paycom Payroll LLC |
Founder | |
Founding Date | Nov 01, 1998 |
Address | 7501 W. Memorial Rd., Oklahoma City, OK 73142 |
Number of Employees | 6300 |
Number of Customers | 36600 |
Telephone | |
Website |
FAQs:
What does Paycom do?
Paycom is an easy-to-use and intuitive payroll and HR solution that helps employers efficiently manage accounting tasks, statewide tax filings, time and attendance, and recruitment efforts.
How much does Paycom cost?
Paycom's pricing is not readily available on its website. Interested users can request a demo of the software to receive a custom quote.
Is there a Paycom mobile app?
Yes, the Paycom mobile app is available for Android and iOS users.