Nutshell

Review:

Nutshell is built to help users design and execute successful marketing campaigns and sales pipelines that drive increased revenue growth and customer retention. The software is fully customizable and there are several pricing plans available to suit different business needs and budgets.

Compared to some rival platforms, such as Salesforce, Nutshell is an affordable choice with a robust set of automation, email marketing, and reporting tools. However, the software does not include multilingual or multicurrency support.

Pros:

• Users benefit from a free 14-day trial of the software.
• The contact management tool includes a centralized customer database, contact syncing, and an intelligent search function.
• The platform offers customizable sales pipelines and workflow automation for easy task management.
• Companies gain access to a custom web form designer to efficiently capture leads and opportunities.
• Users can easily connect with team members, set up task reminders, and access revenue reporting tools.
• The email automation feature includes bulk email templates, a reply rate tracker, and email health scores.
• The software integrates with a wide range of email, accounting, collaboration, and calendar apps.
• Nutshell offers live chat support, a self-service knowledge base, and free data importing assistance.
• Other services include personal email sequences, sales quotas, drip marketing, and sales forecasting.

Cons:

• Nutshell does not offer a free plan; only a limited free trial is available.
• The software lacks multilingual and multicurrency support.

Reputation:

On G2, Nutshell has a 4.2-star rating based on more than 690 reviews. Many users noted their satisfaction with its robust lead tracking, customer database management, and customization tools. However, one user mentioned its subpar email builder feature and another noted a steep learning curve with the sales automation tool.

On TrustRadius, more than 25 users gave the software an 8.7-star rating, praising its email scheduling, custom dashboards, and easy-to-use reporting tools. However, some reviewers cited frequent duplicate entries and limited integration capabilities as downfalls.