Nimble

Review:

Nimble offers a feature-rich profile of sales, marketing, and reporting, solutions for small and scaling businesses. The platform caters to more than 140,000 clients and provides a competitively priced, all-in-one plan for users with basic to intermediate CRM needs.

While Nimble is costlier than some rival platforms, such as Capsule, the software offers personalized client onboarding and weekly Q&A sessions, which many competitors lack.

Pros:

• Users benefit from a free 14-day trial of Nimble's software.
• The relationship management tool includes email syncing, contact records, custom fields, and a unified message inbox.
• The platform offers robust data enrichment services to optimize users' social networks and business performance.
• Businesses gain access to comprehensive email templates, activity tracking, task reminders, and call logging tools.
• The pipeline management solution includes custom deal stages, sales forecasting, detailed reporting, and team permissions.
• The software integrates with a wide range of third-party apps, such as G-Suite, Office 365, HubSpot, and Zapier.
• There is free onboarding assistance, weekly Q&A sessions, one-on-one training, and live chat support available.
• Other services include data storage, mobile access, API access, and user dashboards.

Cons:

• The platform does not offer a free plan; only a limited free trial is available.
• The software lacks advanced marketing and customer service management tools.
• Unlike some competitors, such as Salesforce, Nimble does not offer multilingual or multicurrency support.

Reputation:

On G2, Nimble has a 4.5-star rating based on more than 1,000 reviews. The majority of users praised its campaign distribution tools, email systems integrations, and user-friendly interface. However, some reviewers mentioned that the software can be costly for small businesses and that it has a fairly steep learning curve.

On TrustRadius, the platform has an 8.4-star rating based on more than 90 reviews. Some reviewers cited easy navigation, attractive communication templates, and robust email syncing as highlights, but a handful noted that its sales pipeline is too basic for users with advanced needs.