Nice inContact

Learn about Nice inContact cloud contact center software. Includes info on Nice inContact, pricing, key information, and FAQs.

Updated on November 2nd, 2023

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Nice inContact is cloud contact center software for business to achieve their customer experience goals. Key features include omnichannel routing, analytics, workforce optimization, Interactive Voice Response, and automation.

Pricing:

Nice inContact's pricing is not readily available on its website. Interested users should fill out the site's online contact form to get in touch with a sales consultant.

Nice Incontact
Review:

Pros: Software always being upgraded. It is easy to use. Good customer support.

Cons: No free trial.

Bottomline: Small businesses wanting to be more accessible to customers won't be mistaken in opting for Nice inContact's user-friendly, robust and useful solutions.

Key Information:

Legal Name

NICE Systems Ltd.

Founder

Ken Krogue

Founding Date

Sep 28, 1986

Address

75 West Towne Ridge Prkwy., Tower 1, Sandy, UT 84070

Number of Employees

7500

Number of Customers

25000

Email

nice.sales@nice.com

Telephone

1 (866) 965-7227

Website

https://www.nice.com/

FAQs:

What is Nice inContact used for?

Nice inContact provides users with comprehensive contact center software with omnichannel routing, analytics, and workforce optimization solutions.

How do I contact Nice inContact customer support?

Users can log into the platform's support center to access helpful articles or open a support ticket.

Is there a Nice inContact free trial?

No, Nice inContact does not offer a free trial.

What are some Nice inContact alternatives?