Nextiva Business VoIP Plans

Nextiva offers an on-premise and cloud-based business VoIP phone system. Created for businesses of all sizes, Nextiva's features include unlimited calling, auto attendant, free online faxing, call recording, and more.

*Pricing is based on 1-4 users. Pricing for between 5-100+ users are also available, which you can view on Nextiva's pricing page.

**Discounts are available on annual subscriptions.

Read our article on the best business VoIP providers for a more detailed comparison between Nextiva, RingCentral, and Phone.com.

Nextiva Business VoIP Plans:

With the Nextiva business VoIP phone system, you have access to a host of standard features including unlimited calling, auto attendant, text messaging, and hold music, among other features.

Nextiva's Business VoIP plans include both standard and top-of-the-line phone system features, such as call recording, free online faxing, hold music, and much more. Nextiva promises a reliable and scalable network, with 99.999% uptime, 24/7.

The Nextiva small business VoIP plan comes in three variations: Essential, Professional, and Enterprise. All plans are limited to 100 users and are available on a month-to-month or contract basis.

• The Essential plan is best suited for small businesses that require basic VoIP phone features, including unlimited calling, free number porting and local or toll-free numbers, auto attendant, and free online faxing, among other features.

• The Professional plan includes all of the Basic plan's features, as well as text messaging, access to the Nextiva app, unlimited conference calls, and a professional recorded greeting.

• The Enterprise plan is packed with standard and advanced features like call recording, voicemail-to-text delivery, and voice analytics. The Enterprise plan is also equipped with the Pro plan's features.

VoIP Voice Plan.

Nextiva also offers a VoIP plan built for businesses that require advanced Voice features. The phone system includes similar features as the VoIP for Small Business plan, with the addition of professionally recorded greetings and unlimited conference calls.

The Voice plan comes in two variations: Voice Pro Plus and Enterprise Voice. The plan is also available on a month-to-month or contract basis.

• The Voice Pro Plus plan has all the standard VoIP features, such as unlimited calling, auto attendant, hold music, free online faxing, and one professionally recorded greeting.

• The Enterprise Voice plan is very similar to the Voice Pro plan, including all the same features with the exception of call recording and three professionally recorded greetings.

VoIP Contact Center.

Nextiva introduced their VoIP call center phone system to help businesses better manage higher call volumes. Compared to a PBX phone service, a VoIP contact center solution is very different, running entirely over the internet.

With this VoIP system you can automate multichannel customer support, distribute calls based on business hours, and record, pause, or listen to customer interactions at any time.

The VoIP Contact Center plan comes in two variations: Call Center Pro and Call Center Enterprise. Neither plan requires setup fees.

• The Call Center Pro plan requires no setup fees, unlimited call queues, interactive voice response (IVR), call recording, and intelligent call distribution.

• The Call Center Enterprise plan is packed with all the same features as the pro plan, with the addition of queue management.

Other Features:

Nextiva Mobile App.

Nextiva introduced their mobile app to help businesses that require unified communication. Available for both Android and iOS users, the Nextiva app is accessible from any location and includes voice, video, instant messaging, and team presence services.

Both the iOS and Android app require specific licenses. These include a Pro or Enterprise Business Communication Suite license, an Office Pro Plus or Office Enterprise license, or the Nextiva App add-on is required to use the Nextiva App.

Nextiva Desktop App.

The Nextiva desktop app offers similar features to the mobile app. However, to access this desktop app, a Business Communication Pro or Enterprise license is required. With this app, you can effortlessly access account and features from your computer, tablet, or mobile device. The Nextiva desktop app supports Windows, macOS, iOS, and Android platforms.

Communication Suite.

The Suite has everything on a single platform for one price, combining Nextiva's VoIP phone service plans with Helpdesk and CRM integration. The Communication Suite includes call pop, access to the Nextiva mobile app, business analytics, call recording, text messaging, and video conferencing, among other features.

Other Nextiva Products:

Sales & Helpdesk CRM.

With this software, you can manage accounts and contacts, communicate with teams effortlessly, and identify customer satisfication through surveys. Features include account alerts, workflow automation, chat transfer, email case routing, account history, and custom fields, among other features. Nextiva's all-in-one suite is a simple and reliable software that can help you manage the customer experience.