Hemlane

Review:

Hemlane is an all-in-one property management solution that helps landlords and property agents efficiently manage more than 19,000 units throughout the U.S. The platform provides a wide range of intuitive and user-friendly solutions to onboard tenants, store lease documents, collect rent online, and access comprehensive customer support with ease.

Hemlane's monthly pricing is based on the number of units managed and users that pay upfront benefit from a discount. While competitively priced, the software lacks a few advanced features, such as renter's insurance and property message boards, offered by some of its rival platforms.

Pros:

• Users gain access to a free 1-month trial of the software.
• Rental listings are syndicated to more than 30 partner websites for maximum exposure.
• The platform is well-established and receives around 150,000 unique monthly visits.
• The tenant screening tool includes comprehensive criminal, credit, and eviction reports.
• Users can automate rent payments, set up late fee policies, and access income and expense tracking.
• The Essential plan includes state-specific leases, amendments, notices, and legal documents.
• There is email, phone, and live chat support available.
• The Complete package includes vendor network access and a dedicated local leasing agent for showings coordination.
• The property maintenance service features request logging, repair scheduling, and assignment tracking.
• Other tools include tenant communication, document storage, e-signatures, tenant portals, and data exporting.

Cons:

• Hemlane does not offer a free plan; only a limited free trial is available.
• The software lacks renter's insurance and property message boards.
• Only the costlier plans include e-signatures and 24/7 emergency customer support.

Reputation:

Hemlane has an A rating on Better Business Bureau, and on G2, the software has a 4.9-star rating based on more than 20 reviews. The majority of users praised its secure online payments, responsive customer support, and robust maintenance management tools.