GoToMeeting
Learn more about GoToMeeting with reviews, comparisons to Zoom and FreeConferenceCall.com, and frequently asked questions.
Updated on December 6th, 2023
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Updates:
Updated 19th of March 2020
We added comparisons between GoToMeeting, Zoom, and FreeConferenceCall.com, and included more detailed information about GoToMeeting's various business solutions
GoToMeeting is a video conferencing solution and collaboration tool created by LogMeIn. As a result of the merger between LogMeIn and GoTo, the Join.me product became part of GoToMeeting, which teams can use to host online-based video meetings, send instant messages, connect users across the world, share files, and more.
Try It Free
GoToMeeting
Everything you need to work remote and stay connected.
Quick one-click meetings.
Scaling to enterprise businesses.
Create a meeting space in minutes.
Pros and Cons:
Pros
- Scalable plans.
- Competitive prices.
- No limit to meeting times.
- Excellent security features.
- HD video and audio quality.
- Hosts up to 250 participants.
- Offers a wide selection of business solutions.
Cons
- No free plan.
- No breakout rooms.
Review:
GoToMeeting is a reliable video conferencing platform with high-quality video and security features. Users enjoy GoToMeeting's feature-rich plans that boast everything from drawing tools and meeting lock to unlimited call recordings and advanced webinar features.
When compared to competitors FreeConferenceCall.com and Zoom, it's clear GoToMeeting's various scalable plans provide users with more advanced features and integrations with third-party applications, including Slack and Salesforce.
Highlights:
For businesses that require excellent security features, GoToMeeting is the best fit. The platform includes Secure Socket Layer (SSL) encryption, AES-256 bit encryption, SOC2 certified data centers, and risk-based authentication. GoToMeeting also provides powerful video conferencing features, hosting up to 250 participants with no limit to meeting times.
Shortcomings:
Unlike both FreeConferenceCall.com and Zoom, GoToMeeting does not provide a free option or breakout rooms.
Reputation:
GoToMeeting received more than 13,250 reviews on G2.com, garnering an average rating of 4.2 stars. Favorable reviews highlighted GoToMeeting's flexibility, excellent VoIP or dial-in connection, and wide variety of communication channels. Most of the lower-rated reviews were mixed, with customers mainly focusing on the lack of breakout rooms and configuration settings.
Pricing:
Plan Name | Monthly Price | Annual Price |
|---|---|---|
Professional | $14.00 /user | $144.00 /user |
Business | $19.00 /user | $228.00 /user |
Enterprise | Contact for quote. | Contact for quote. |
Price Comparison:
GoToMeeting vs. Zoom:
GoToMeeting ($14.00 /mo. /user) and Zoom ($14.99 /mo. /user) are similar in price but GoToMeeting proves to be more value for money, offering many features missing from Zoom's various plans. These include excellent security features, Smart Assistant, note-taking, and meeting lock.
GoToMeeting vs. Zoom Comparison:
Features | GoToMeeting Professional | Zoom Pro |
|---|---|---|
Number of Participants | Up to 150 participants | Up to 100 participants |
Meeting Time Limit | Unlimited | 24 hours |
Dial-In | Yes | No |
Smart Assistant | Yes | No |
Note-taking | Yes | No |
Meeting Lock | Yes | No |
Screen Sharing | Yes | Yes |
Admin Center | Yes | Yes |
Business Messaging | Yes | Yes |
Whiteboarding | No | Yes |
GoToMeeting vs. FreeConferenceCall.com:
GoToMeeting and FreeConferenceCall.com both provide similar features like dial-in, call recording, and screen sharing. While GoToMeeting only offers paid plans that start at $14.00 per user, per month, FreeConferenceCall.com is completely free. However, GoToMeeting's price tag does provide users with more advanced features.
GoToMeeting vs. FreeConferenceCall.com Comparison:
Features | GoToMeeting | FreeConferenceCall.com |
|---|---|---|
Number of Participants | Up to 250 Participants | Up to 1,000 Participants |
Meeting Time Limit | Unlimited | Unlimited |
Personal Meeting Room | Yes | No |
Voice Commands with Siri | Yes | No |
Transcription | Yes | No |
Smart Assistant | Yes | No |
Note-taking | Yes | No |
Drawing Tools | Yes | Yes |
Breakout Rooms | No | Yes |
Read our article on the best conferencing call services for an in-depth comparison between GoToMeeting, Zoom, and FreeConferenceCall.com.
Plans:
Professional.
The Professional plan is GoToMeeting's entry-level option and features HD-quality video, screen sharing, unlimited meetings, and business messaging, among others. This plan is ideal for small teams and offers space for up to 150 participants.
Business.
The Business plan is GoToMeeting's most popular choice and includes all the features listed in the Professional plan, with the addition of unlimited cloud recording, transcription, note-taking, and Smart Assistant.
Enterprise.
The Enterprise plan was created for large businesses hosting up to 250 participants. In addition to all the plans listed in the Business plan, the Enterprise plan also includes an InRoom link, customer success manager, onboarding and training, and volume discounts.
The full pricing for GoToMeeting's video conferencing solution is listed in the pricing table above.
At-a-Glance:
Plan Name | Meeting Limits | Number of Participants | Ideal For |
|---|---|---|---|
Professional | Unlimited | Host up to 150 participants. | Solo entrepreneurs and startups. |
Business | Unlimited | Host up to 250 participants. | Small to medium-sized businesses. |
Enterprise | Unlimited | Host up to 250 participants. | Large-sized businesses. |
GoToMeeing Features:
- HD video.
- Screen sharing.
- Dial in conference line.
- Business messaging.
- Personal meeting room.
- Commuter mode.
- Voice commands with Siri®.
- Call me.
- Risk-based authentication.
- Admin center.
- Meeting diagnostic reports.
- Transcription.
- Mobile cloud recording.
- Smart Assistant.
- Note-taking.
- Drawing tools.
GoToMeeting Business Solutions:
GoToConnect.
GoToConnect is a unified communications suite that combines the power of Jive's business VoIP phone system with GoToMeeting's web, audio, and video conferencing capabilities. Features include custom call routing, Find Me/Follow Me, screen share, team-based call distribution, and call analytics. GoToConnect's pricing is based on the number of users a business requires.
GoToConnect Pricing:
Contact for quote.
GoToTraining.
GoToTraining is an employee training platform that features survey responses, detailed attendee analytics, course materials, and recording, among others. With this product, businesses can improve engagement, assess learning retention, and acknowledge training completion with special training certificates. GoToTraining offers three plans that are billed annually.
GoToTraining Pricing:
Plan Name | Monthly Pricing | Annual Pricing | Number of Attendees |
|---|---|---|---|
Starter | $119.00 /organizer | $1,308.00 /organizer | Up to 25 |
Pro | $179.00 /organizer | $1,908.00 /organizer | Up to 50 |
Plus | $349.00 /organizer | $3,768.00 /organizer | Up to 200 |
GoToWebinar.
GoToWebinar allows users to host online webinars with up to 1,000 participants. The powerful solution features everything from video libraries and flexible scheduling options, to informative polls and Q&As. Users will enjoy the easy setup process and work automation options. GoToWebinar offers three plans that are billed monthly.
GoToWebinar Pricing:
Plan Name | Monthly Pricing | Annual Pricing | Number of Participants |
|---|---|---|---|
Lite | $59.00 /host | $588.00 /host | Up to 250 |
Standard | $129.00 /host | $1,188.00 /host | Up to 500 |
Pro | $249.00 /host | $2,388.00 /host | Up to 1,000 |
Enterprise | $499.00 /host | $4,788.00 /host | Up to 3,000 |
GoToRoom.
GoToRoom is a newly launched software and hardware solution that lets you connect to a conference room within minutes. Users will enjoy the solutions easy setup and turnkey installation process, an intuitive user interface, and HD-quality audio and video. Pricing for GoToRoom starts at $149.00 per month, per room. Interested parties are encouraged to request a personalized quote as well.
Jive By LogMeIn.
Jive by LogMeIn is a business phone system that offers all the standard PBX features, with the addition of caller ID, Find Me/Follow Me, screen share, team-based call distribution, and personal meeting rooms, among others. Pricing for Jive's business phone system ranges between $19.95 and $29.95 per user, per month.
Integrations:
Software | Integrations |
|---|---|
Customer Relationship Management (CRM) | |
Project Management | |
Cloud Service | Office 365, Google Calendar |
Key Information:
Legal Name | LogMeIn, Inc. |
Founder | |
Founding Date | Jul 01, 2004 |
Address | 320 Summer Street, Boston, Massachusetts |
Number of Employees | 3500 |
Number of Customers | 1000000 |
Telephone | |
Website |
FAQs:
Is GoToMeeting free?
No, GoToMeeting is not free. However, they do offer a 14-day free trial.
How much does it cost to use GoToMeeting?
GoToMeeting's monthly plans range in price from $12.00 to $16.00 per month.
How do I send an invite to GoToMeeting?
- Launch GoToMeeting and log in to your account.
- Create a meeting.
- Under the subject heading, click the name of the meeting for which you want to invite attendees.
- Click the "Invite" button to start the invitation process.
Is Zoom better than GoToMeeting?
It depends on what features and functions your business requires. However, Zoom does offer a free plan and has comparatively better video conferencing features.
How many people can use GoToMeeting?
This depends on the plan you choose. The Professional Plan allows up to 150 participants, the Business Plan and the Enterprise Plan up to 250 participants.
How do I start GoToMeeting?
- Log into your GoToMeeting.com account.
- Click "Start Your Meeting."
- Share the meeting room URL with anyone that you would like to invite.
How secure is GoToMeeting?
GoToMeeting offers good security. It uses industry-standard endto- end Advanced Encryption Standard (AES) encryption using 128-bit keys to protect the data stream. In addition, GoToMeeting encryption is consistent with HIPAA Security Standards.
How do I run a GoToMeeting test?
If you are using the GoToMeeting app on a mobile device, or the GoToMeeting desktop app, you can join a test session to test the quality of your audio and video connection before starting a real meeting. All you need to do is click "Join Now" in the test session area.
What is the difference between Zoom and GoToMeeting?
Zoom is a video conferencing solution that is used as a stand-alone tool in small businesses. GoToMeeting is used by businesses of all sizes, but particularly by those that use complementary products like GoToWebinar and GoToTraining.
How do I contact GoToMeeting support?
If GoToMeeting is down, or if you need technical assistance, you can contact the support team through the help center.
What is the most popular GoToMeeting alternative?
Programs like Skype, Google Chat, Zoom and Slack are all popular alternatives to GoToMeeting because they have similar capabilities.
How do I use the GoToMeeting recording feature?
To record video or audio calls, click the record button in the GoToMeeting control panel while the meeting is in progress.
Is there a GoToMeeting Outlook plugin?
Yes. With the Outlook plugin, you can integrate GoToMeeting with your Outlook calendar for scheduling purposes. You can download the GoToMeeting extension for Outlook at support.logmein.com.
Is there a GoToMeeting Mac desktop app?
The GoToMeeting desktop app is available for Mac, Windows, and Linux operating systems. You can download whichever version you require from the GoToMeeting website.
