GoReminders

Review:

GoReminders is an easy-to-use appointment reminder app that allows businesses to send text and email reminders to clients, receive confirmations, schedule appointments on the go, and manage multiple locations and staff.

While GoReminders offers a host of features to increase bookings and save time, the platform does not feature a point-of-sale (POS) or online payment processing like many other appointment scheduling platforms.

Pros:

• Users can schedule appointments themselves or allow customers to self-schedule 24/7.
• Clients can request up to three appointment times for pre-approval or book instantly.
• Text and email reminders are sent to clients automatically.
• The platform auto-syncs to Google Calendar, Outlook, iCal, and other personal calendars.
• Manage staff, multiple locations, and services with ease.
• Set up a business page with your company logo.
• Generate data-driven insights and reports to see where your business can be improved.
• Send message blasts to customers to request feedback or alert them about promotions and offers.
• Other useful features and settings include custom templates, appointment overlap, minimum scheduling notices, and custom greetings.
• The platform integrates with hundreds of other apps through Zapier.

Cons:

• The app does not have a built-in POS or payment processing
• The Starter plan only caters for up to 15 appointments per month, whereas competitors like FlexBooker and Calendly offer unlimited appointments.
• There is no multi-user functionality.
• Customer support is limited to live chat.

Reputation:

On G2, GoReminders has a rating of 4.8 out of 5 stars based on over 50 reviews. The majority of customers praised the app's ease of use and how it has helped them to reduce no-shows and retain customers. However, a few users were unhappy about the jump in pricing and the cost of sending message blasts.