GetResponse

A detailed review of GetResponse's website builder platform with pricing, comparisons to competitors, key information, and FAQs.

Updated on August 22nd, 2023

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GetResponse provides users with email marketing and AI website building services, as well as a landing page builder and contact leads to easily convert and manage customers. Key features include free domain hosting, a drag-and-drop editor, SEO tools, and custom forms.

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At-a-Glance:

Feature

GetResponse

Annual price

From $186.96

Month-to-month price

From $19.00

Free plan

AI-powered site building tools

Custom domain connections

Marketing automation

Ecommerce functionalities

Automatic data backups

x

Customer support

Email and live chat.

Review:

GetResponse helps users create and launch a professional-looking website using AI technology. The platform's drag-and-drop editor ensures streamlined workflows and all pages are SEO-optimized and mobile-responsive. Additional features include email marketing, a landing page builder, conversion funnels, and ecommerce functionalities.

GetResponse offers a free plan with website-building tools, customer segmentation, and custom forms for users with basic needs. The advanced packages include robust marketing services, as well as list management and a wide variety of third-party integrations.

Pros:

  • Users receive discounted rates on 12- and 24-month subscriptions.
  • GetResponse's free plan includes a single landing page, pre-designed site templates, website analytics, and SSL security.
  • Users can connect their existing domain or purchase a new domain through the platform.
  • The AI site builder allows users to create dynamic pages, select images, and add various content blocks to their website.
  • The email marketing tool features A/B testing, inbox previews, click tracking, custom HTML, and robust scheduling.
  • The landing page builder includes custom signup and contact forms, SEO tools, and a live chat feature.
  • Users can automate a wide variety of workflows, such as welcome emails, contact scoring, and drip campaigns.
  • GetResponse offers various ecommerce tools, including a product center, abandoned cart recovery, and promo codes.
  • The platform has a good selection of third-party integrations, such as PayPal, Facebook, Salesforce, and Google Analytics.
  • There is email and live chat support, as well as a help center and comprehensive online resources.

Cons:

  • GetResponse's ecommerce feature does not include inventory management or shipping tools.
  • The platform lacks automatic data backups, malware removal, and page speed optimization.
  • There is no phone support.

Reputation:

On G2, GetResponse has a 4.2-star rating based on over 890 reviews, with several users noting its responsive customer support and great selection of customizable templates. On Sitejabber, more than 30 users gave the platform a 3.7-star rating, mentioning both its affordability and steep learning curve.

On Trustpilot, the site has a 3.7-star rating based on over 530 reviews. One user praised its ease of use and great website design tools, while some users noted receiving subpar technical support. On TrustRadius, more than 70 reviewers gave GetResponse an 8-star rating, citing its elegant interface and intuitive drag-and-drop editor as highlights.

Pricing:

Plan*

Monthly Pricing

Annual Pricing**

Free

Free.

Free.

Email Marketing

$19.00

$15.58 /mo.

Marketing Automation

$59.00

$48.38 /mo.

Ecommerce Marketing

$119.00

$97.58 /mo.

*GetResponse has two plans for mid-sized and large companies.

**The platform also offers 24-month subscriptions.

GetResponse vs. Leadpages
GetResponse vs. Leadpages:

GetResponse and Leadpages both primarily cater to users in search of email marketing and customer segmentation services. Both platforms have a website builder, but only GetResponse uses AI technology during the site creation process. Of the two, only GetResponse has a free plan, while Leadpages has a limited free trial.

Comparison Between GetResponse and Leadpages:

Feature

GetResponse

Leadpages

Annual price

From $186.96

From $444.00

Month-to-month price

From $19.00

From $49.00

Free plan

Limited free trial only.

Lead capturing

AI website building tools

x

CRM management

x

Customer support

Email and live chat.

Phone, email, and live chat.

GetResponse vs. HubSpot
GetResponse vs. HubSpot:

Like GetResponse, HubSpot offers lead management, custom domains, and pre-designed site templates. However, GetResponse leans slightly more towards website management with additional ecommerce features. While GetResponse has a free plan and starting price of $19.00 month-to-month, HubSpot is completely free to use.

Comparison Between GetResponse and HubSpot:

Feature

GetResponse

HubSpot

Monthly-to-month price

From $19.00

Free.

Free plan

AI-powered site building tools

x

Email marketing

Workflow automation

x

Sales forecasting

x

Customer support

Email and live chat.

Phone, email, and live chat.

GetResponse vs. Wix
GetResponse vs. Wix:

While GetResponse and Wix both offer customization options, AI-powered design tools, and ecommerce functionalities, the latter is slightly more feature-rich with a logo maker, mobile app, and social selling tools. GetResponse has a free plan and starting price of $19.00 month-to-month, while Wix's plans start at $16.00 month-to-month.

Comparison Between GetResponse and Wix:

Feature

GetResponse

Wix

Annual price

From $186.96

From $192.00

Month-to-month price

From $19.00

From $16.00

Free plan

Limited free trial only.

AI-powered site design tools

Backup and restore function

x

Ecommerce features

Customer support

Email and live chat.

Phone and email.

Key Information:

Legal Name

GetResponse

Founder

Simon Grabowski

Founding Date

Jan 01, 1998

Address

Al. Grunwaldzka 413, Gdańsk 80-309 Poland

Number of Employees

380

Number of Customers

350000

Telephone

011 48 58 668 31 30

Website

https://www.getresponse.com/

FAQs:

What is GetResponse used for?

GetResponse offers robust email marketing and customer management tools, as well as an AI-powered website builder that helps users quickly and easily create powerful websites.

Is GetResponse legit?

Yes, GetResponse is a legitimate company that has several third-party reviews.

What does GetResponse cost?

GetResponse has a free plan and its paid packages start at $19.00 month-to-month or $15.58 per month billed annually.

What are some alternatives to GetResponse?