FreedomVoice
Learn about FreedomVoice phone systems and 800 numbers for small businesses. Includes info on FreedomVoice, free trials, pricing, and more.
Updated on November 17th, 2023
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Updates:
Updated 24th of January 2023
Updated pricing to reflect each plan's offerings more accurately.
FreedomVoice is a highly-rated business phone system provider that's been in business since 1996. It offers cloud phones, 800 numbers, and PBX at affordable rates.
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Virtual phone with forwarding and voicemail
Pricing:
Plan | Monthly Pricing |
|---|---|
Start | $9.95 /user. |
Edge | $19.95 /user. |
Max | $29.95 /user.* |
*The Max plan's pricing is a limited offer. The offer was still available on date of publication.
Review:
FreedomVoice is one of the best VoIP services for small businesses because of its cloud-based system and feature-rich plans. Users can make use of both standard and advanced features like call forwarding, analytics, and caller ID, among others.
Compared to competitors Phone.com and Jive Voice, FreedomVoice's plans are reasonably priced, starting at just $9.95 per month for 400 minutes, which offers 500 minutes per month. FreedomVoice also offers comprehensive voicemail and call management features, including voicemail Q&A, transcription, and email delivery.
Pros:
- FreedomVoice has a wide range of customizable plans available that include auto attendant, reporting, business SMS, and voicemail.
- Great for employees who are frequently traveling or on the go.
- FreedomVoice also offers a powerful mobile app that effortlessly complements all Cloud Plans and comes equipped with all features.
- A WebLink is available, allowing users to easily access their account from any location.
Cons:
While FreedomVoice does offer a wide selection of features, the more advanced features require an additional monthly fee. These additional fees could result in high monthly fees. In addition, FreedomVoice does not offer 24/7 customer support and their times are not suitable for businesses that operate through the night or in different time zones.
Reputation:
Overall, we found many user reviews that complimented FreedomVoice's great customer support, accessibility, and ease of use. However, more than five users highlighted the poor faxing capabilities and occasional network failure. In addition, a couple of users complained about receiving a bill months after canceling their plan.
Price Comparison:
FreedomVoice vs Phone.com:
Phone.com charges $12.74 per user per month billed annually for their most basic plan, with features like 500 monthly minutes, 5,000 SMS messages, one local or toll-free number, and an auto attendant. The FreedomVoice plan costs $9.95 per user per month and offers similar features, such as 400 monthly minutes, call forwarding, unlimited texting on the mobile app, and more.
FreedomVoice vs Phone.com Comparison:
Feature | FreedomVoice | Phone.com |
|---|---|---|
Unlimited calling within the U.S. and Canada | No | Yes |
Local or toll free number | Yes | Yes |
Business SMS | Yes | No |
Call forwarding | Yes | No |
Faxing capabilities | Yes | Yes |
Auto attendant | Yes | Yes |
Hold music | No | Yes |
Voicemail | Yes | Yes |
Account management | No | Yes |
Reports | Yes | No |
FreedomVoice vs Jive Voice:
Jive Voice's prices are not available on its website, whereas FreedomVoice's pricing starts at $9.95 per user per month. Jive Voice's features include call recording, queues, and analytics. FreedomVoice is much more affordable and offers similar features.
FreedomVoice vs Jive Voice Comparison:
Features | FreedomVoice Start | Jive Voice* |
|---|---|---|
Unlimited calling within the U.S. and Canada | No | Yes |
Local or toll free number | Yes | Yes |
Business SMS | Yes | No |
Call forwarding | Yes | Yes |
Faxing capabilities | Yes | Yes |
Auto attendant | Yes | Yes |
Hold music | No | Yes |
Voicemail | Yes | Yes |
Account management | No | Yes |
Reports | Yes | Yes |
*It's important to note that Jive Voice offers all-inclusive plans. This means all plans offer all the same features listed above.
Business Cloud Plans:
CloudNumber.
CloudNumber is a professional 1-800 number or local number that can be managed through your smartphone device. With CloudNumber, you can effortlessly create a personalized greeting for your business, use the free mobile app to check voicemails and faxes, or make phone calls and send text messages from any location.
Once you choose a number on the FreedomVoice website, you have will the option of choosing between three plans: Start, Edge, and Max. All plans include features like auto-attendant, call forwarding, voicemail, and more.
- The Start Plan is limited to 400 minutes per month and includes basic features like call forwarding, auto attendant, and unlimited texting on the FreedomVoice mobile app. This plan is best suited for a solo entrepreneur or startups with less than five employees.
- The Edge Plan provides 1200 minutes per month and has all the features listed in the Start plan, including voicemail, online faxing, and reports.
- The Max Plan offers unlimited minutes and comes equipped with all the features in the Edge plan. Best suited for small to medium-sized business, the Max plan provides an online console and reports, unlimited texting, and unlimited voicemail boxes.
Additional Features:
Features | Pricing |
|---|---|
Additional Minutes | 3.9¢ /per minute |
Get Name & Address | 0.10¢ / ea |
Record Calls | $5.00 /mo. |
Random Hold Music | $5.00 /mo. |
CloudPhone.
FreedomVoice's CloudPhone is a business VoIP phone system hosted remotely in the cloud. This removes the need for on-site servers, PBX configuration, and software to install. With the CloudPhone, business owners can get professional-sounding dial tone and unlimited calling in just minutes.
FreedomVoice offers three CloudPhones: Polycom VVX 250, Polycom VVX 350, and Polycom VVX 450.
CloudPhone Pricing:
CloudPhone | Monthly Pricing | Best For |
|---|---|---|
Polycom VVX 250 | Included. | For small and home-office use. |
Polycom VVX 350 | $2.00 /phone. | Excellent clarity, advanced features, and large color display. |
Polycom VVX 450 | $3.00 /phone. | High performance IP Desk phone with Gigabit Ethernet support. |
Additional Features:
- Plug-and-play solution for home and small offices.
- Unlimited calling.
- Port-in numbers.
- After hours greeting.
- Ring groups.
- Call rotation.
- Call queue.
- Custom hold music.
- Call screening.
- Call blocking.
CloudPBX.
CloudPBX is a scalable, cloud-based business phone system created for businesses of all sizes. To make use of the CloudPBX, you do not require any hardware, and your phones are professionally setup, configured, and supported by a certified local partner. The CloudPBX also offers unlimited calling, outbound caller ID, call screening, secure and Q&A voicemail, and call queuing, among others.
In addition, CloudPBX comes with a wide range of phones and accessories, such as the VVX series of business media phones, integrations with the X-Lite and Bria softphone applications, conference phones, and more. Interested users can visit the FreedomVoice website and request a quote.
Additional Features:
- Direct inward dialing.
- Speed dial.
- Last number redial.
- Message waiting indicator.
- Voicemail with email delivery.
- Q&A voicemail.
- Voicemail transcription.
- File compression.
- Online faxing.
Other Features:
FreedomVoice also offers a comprehensive mobile app that compliments all their various Cloud plans. The mobile app features caller ID, unlimited text messaging, access business voicemail, and more. Available for both Android and iOS devices, the mobile app makes use of cellular voice when making calls. This means you won’t have to depend on a strong Wi-Fi signal to make a call.
You can download the app through the App Store or Google Play Store.
Key Information:
Legal Name | FreedomVoice |
Founder | |
Founding Date | Jan 01, 1996 |
Address | Carlsbad, CA |
Number of Employees | 100 |
Number of Customers | 200000 |
Telephone | |
Website |
FAQs:
What is FreedomVoice's price range?
FreedomVoice's plans range between $9.95 and $29.95 per user per month.
Does FreedomVoice have a mobile app?
Yes, the FreedomVoice app is available for iPhone and Android devices.
How do I reach FreedomVoice customer care?
You can reach FreedomVoice's customer care team at 1 (480) 463-8290 or by email at customercare@freedomvoice.com.
Is there a free trial for FreedomVoice?
Yes, you can visit FreedomVoice's site to sign up for a free trial.
Can I get a vanity toll free number?
Yes. When you sign up, you can search the national database of available toll-free numbers that spell a word or phrase.
How many calls can my toll free number take at once?
Technically, there is a limit. However, toll-free numbers used with the CloudNumber service can practically take an unlimited number of calls at once.