FlexBooker
A detailed review of FlexBooker's appointment scheduling software for SMBs. Includes pricing, comparisons to competitors, and frequently asked questions.
Updated on September 14th, 2022
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FlexBooker is appointment scheduling software that assists businesses with managing appointments, accepting online payments, and communicating with customers. The software is used by a wide range of professionals, including doctors, accountants, mechanics, and barbers.
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At-a-Glance:
Feature | FlexBooker |
---|---|
Starting price | $49.00 /mo. |
Free trial | ✓ |
Automated SMS and email notifications | ✓ |
Multi-location management | ✓ |
Online payment processing | ✓ |
Employee scheduling | ✓ |
Booking widget and customizable landing page | ✓ |
Point-of-sale (POS) & inventory management | x |
Customer support | Phone and email. |
Review:
FlexBooker is a robust appointment scheduling solution that allows users to book and manage appointments, accept credit card payments, send email and text reminders, and generate progress reports. The software is easy to use and has three payment plans to choose from, depending on the number of employees you have.
The platform is beneficial for both user and client, allowing both parties to book, modify, or cancel appointments in real time based on user schedules and availability. However, the software does not include point-of-sale (POS) processing or inventory management, a function offered by many of its competitors.
Pros:
- A color-coded calendar and recurring schedules make it easy for users to view and manage appointments.
- Customizable booking forms allow users to edit colors, add custom fields, and company branding.
- Send automated text and email reminders to clients and reduce no-shows.
- An easy-to-install booking widget lets customers make bookings directly from your website.
- Manage multiple locations and employee schedules with ease.
- Automated waitlists allow clients to fill canceled appointments.
- The software integrates with many popular content management systems (CMS), such as Wordpress, Shopify, and SquareSpace.
- The payment processing feature allows users to accept all major credit cards and get paid upfront for bookings.
- Free training and support are provided on all plans.
- The app is available on Android and iOS.
Cons:
- There is no free plan.
- The software lacks POS and inventory management.
Reputation:
On GetApp, FlexBooker has a 4.9 out of 5-star rating based on over 30 reviews, with users noting the software's ease of use, great value, and responsive customer support.
Pricing:
Plan | Monthly Pricing | Annual Pricing |
---|---|---|
1-4 Employees | $49.00 | $39.00 /mo. |
5-9 Employees | $79.00 | $59.00 /mo. |
10+ Employees | $99.00 | $79.00 /mo. |
FlexBooker vs. Bookeo:
Bookeo is a comprehensive booking system designed for a range of businesses. The platform has similar features to FlexBooker but also offers an integrated POS system, which the latter lacks. Bookeo's paid plans start from $14.95 per month for one user, while FlexBooker charges $49.00 for 1-4 users. FlexBooker does not charge for SMS reminders.
FlexBooker vs. Bookeo Comparison:
Feature | FlexBooker | Bookeo |
---|---|---|
Starting price | $49.00 /mo. | $14.95 /mo. |
Free trial | ✓ | ✓ |
Customizable appointment calendar | ✓ | ✓ |
Point-of-sale (POS) processing | x | ✓ |
Website integration | ✓ | ✓ |
Multi-location and staff management | ✓ | ✓ |
Client waiting lists | ✓ | ✓ |
Customer support | Phone and email. | Email. |
FlexBooker vs. Calendly:
Calendly is a powerful booking system with meeting and appointment scheduling, automated features, and more. Unlike FlexBooker, Calendly's email reminders are not available on their free plan. While the former has custom booking forms, the latter offers personalized booking links. Both sites integrate with Stripe and PayPal.
FlexBooker vs. Calendly Comparison:
Feature | FlexBooker | Calendly |
---|---|---|
Starting price | $49.00 /mo. | $8.00 /user /mo. |
Free plan | x | ✓ |
Automated reminders | ✓ | ✓ |
Team scheduling | ✓ | ✓ |
Online payment processing | ✓ | ✓ |
Meeting scheduling | ✓ | ✓ |
Website integration | ✓ | ✓ |
Customer support | Phone and email. | Email and live chat. |
FlexBooker vs. Appointy:
Appointy and FlexBooker offer similar features; however, Appointy only removes their branding on the Enterprise plan. Unlike FlexBooker, Appointy syncs with Google Bookings and has advanced booking features. In terms of pricing, Appointy is more affordable for a single business owner but additional employees start at $5.00 more per user.
FlexBooker vs. Appointy Comparison:
Feature | FlexBooker | Appointy |
---|---|---|
Starting price | $49.00 /mo. | $29.99 /mo. |
Free plan | x | ✓ |
Appointment reminders | ✓ | ✓ |
Calendar integrations | ✓ | ✓ |
Multi-location support | ✓ | ✓ (Enterprise plan only) |
Mobile app | ✓ | ✓ |
Website embedding | ✓ | ✓ |
Customer support | Phone and email. | Email and live chat. |
Key Information:
Legal Name | FlexBooker, LLC |
Founder | |
Founding Date | Jan 01, 2014 |
Address | 225 West 1st Ave., Columbus, OH 43201 |
Number of Employees | 5 |
Number of Customers | 99 |
Telephone | |
Website |
News & Activity:
Date | News or Activity |
---|---|
Jan 7, 2022 | FlexBooker Apologizes for Breach of 3.7 Million User Records, Partial Credit Card Information |
FAQs:
What is FlexBooker used for?
FlexBooker is a cloud-based appointment scheduling platform designed for service-based businesses.
What is FlexBooker's price range?
The pricing for FlexBooker's monthly plans ranges from $49.00 to $99.00. Annual plans receive a 20% discount.
Is there a FlexBooker free trial?
Yes. FlexBooker offers a 14-day free trial of their product.