Equifax

Review:

Equifax is a respectable credit reporting agency that was established in 1899. Over the years, the company evolved its business solutions and now include everything from bundle credit reports and tenant screening to marketing tools and identification and fraud verification.

For landlords and property managers, Equifax offers a comprehensive screening package through a partnership with Naborly — an easy-to-use and fast tenant screening service that includes criminal checks, past address history, and cash flow analysis.

Pros:

• Equifax offers a 7-day free trial of its credit reporting service.
• Compared to Experian Connect, the company offers an affordable tenant screening plan through Naborly.
• The tenant screening plan has vital financial background checks, including employment verification and a cash flow analysis.
• Interested landlords can choose the renter pay option.
• Tenants are able to complete an online application form to help automate the process.
• Landlords have access to a pet liability analysis and projected tenancy outcomes.

Cons:

• Equifax advertises a "free" credit report that's just a sample.
• The company is predominantly used as a credit reporting agency and lacks in-house screenings.
• It may be easier and more affordable going directly through Naborly.

Reputation:

The vast majority of online customer reviews centered on Equifax's credit reporting services. The company is accredited by the Better Business Bureau (BBB) and has an A+ rating. That said, Equifax has garnered 350 customer reviews, with an average rating of 1.05 out of 5 stars.

Reviews were quite mixed, with several customers stating customer support needed improvement, while other customers stated that Equifax's credit information was incorrect.