Ecwid

Review:

Ecwid is a convenient and affordable e-commerce solution designed for small businesses. It lets users add an online store to their website or social media page, making it easy for businesses to get set up and selling quickly.

While the free plan has limited features, the paid plans offer a good range of features, including automated tax calculations, discount coupons, advanced SEO, and inventory tracking. Ecwid is a great option for small businesses that want to add a store to their online presence instead of building a new e-commerce website.

Highlights:

• Businesses can choose from a variety of plans, including a free option.
• Ecwid supports integrations with more than 70 payment gateways.
• The platform does not charge additional setup or transaction fees.
• Businesses can add an online store to their existing digital platforms instead of having to build a new e-commerce website.
• All plans include a mobile responsive shopping cart, unlimited bandwidth, unlimited storage, and tax invoices.
• Features available with paid plans include automated tax calculations, advanced SEO tools, and inventory tracking.

Shortcomings:

• The Free plan has limited features.
• The Free and Venture plans don't let users list products on Amazon and eBay.
• Phone support is only available with the Business and Unlimited plans.

Reputation:

Ecwid is not accredited by the Better Business Bureau. It has a B+ rating on the platform. Ecwid received generally positive feedback on the review platforms G2 (4.8 out of 5 stars, based on over 200 reviews), TrustRadius (score of 8.8 out of 10, based on 17 reviews), and Trustpilot (4.4 out of 5 stars, based on more than 280 reviews).

Reviewers were generally very satisfied with the platform's user-friendliness and interface. Several users suggested the solutions could offer more customization options, and some reported being disappointed with the company's responsiveness.