Deem
A detailed review of Deem's travel management software with pricing, comparisons to competitors, pros and cons, and FAQs.
Updated on January 6th, 2023
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Deem is a cloud-based travel management software platform designed to take the hassle out of business trips. The platform offers two products, Etta and EttaGo, to suit different company sizes and travel needs, and features a number of powerful tools and integrations to make business travel easier for both employers and employees.
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At-a-Glance:
Feature | Deem |
|---|---|
Price | Contact for quote. |
Free trial | x |
Travel policies | ✓ |
Expense integrations | ✓ |
Multilingual capabilities | ✓ |
Global reach | ✓ |
Traveler risk management | ✓ |
Mobile app | iOS and Android. |
Customer support | Phone and email. |
Review:
Founded in 1999, Deem has over two decades of experience in developing travel management software to help streamline the process of planning, booking, and managing business trips. Key features include a travel policy engine, health and safety travel information, and expense software integrations.
Deem does not readily disclose its pricing online, making it difficult to judge its affordability. However, the platform's global reach and comprehensive range of travel and expense management tools make it a valuable resource for both small-medium businesses as well as enterprise companies.
Pros:
- Deem integrates with Google's ITA travel search technology to provide the most comprehensive travel options.
- The platform provides health and safety information to help guide travelers and mitigate risks associated with travel.
- Users can easily book flights, lodging, and car rentals all from the application.
- Employers can implement comprehensive travel policies to manage business trip expenses and compliance.
- The platform integrates with many expense management platforms, including Certify, Coupa, and Workday.
- Deem accommodates travelers in over 60 countries and supports 14 languages.
- Users benefit from negotiated rates through Deem's extensive partnerships.
- The platform features an easy-to-use mobile app for both iOS and Android.
- Users can access real-time travel information and expenses through the application.
Pros:
- Deem does not disclose its pricing online.
- There is no free trial of Deem's software.
Reputation:
Reviews on G2 were mostly positive, with over 160 users giving the platform a 4.4-star rating. Reviewers cited the customer support, easy-to-use interface, customizability, and comprehensive integrations as highlights. The few negative reviews mentioned some technical issues with time outs and expense logging as shortcomings.
On the App Store, the platform received a 4.8-star rating, with users praising the speed and efficiency of the application. Reviewers enjoyed the travel stats and safety ratings, although some users complained about the application crashing.
Deem vs. SAP Concur:
Both SAP Concur and Deem cater to a global market and feature a range of third-party integrations to streamline the processes involved with business trips. Neither platform discloses its pricing online, but users benefit from a 15-day free trial of SAP Concur's software – a feature that Deem lacks. SAP Concur also offers 24/7 customer support.
Deem vs. SAP Concur Comparison:
Feature | Deem | SAP Concur |
|---|---|---|
Price | Contact for quote. | Contact for quote. |
Free trial | x | ✓ |
Accounting integrations | ✓ | ✓ |
Travel policies | ✓ | ✓ |
Expense management | ✓ | ✓ |
Mobile app | iOS and Android. | iOS and Android. |
Customer support | Phone and email. | Phone and live chat. |
Deem vs. Egencia:
Unlike Deem, Egencia features 24/7 global customer support and also offers an open API platform that allows users to customize the software to their needs, making it the more versatile platform. Both platforms are available in multiple languages, but only Deem features health and safety tips to help mitigate traveler risks.
Deem vs. Egencia Comparison:
Feature | Deem | Egencia |
|---|---|---|
Price | Contact for quote. | Contact for quote. |
Free plan | x | x |
Travel policies | ✓ | ✓ |
Travel risk management | ✓ | ✓ |
Multi-language capabilities | ✓ | ✓ |
Mobile app | iOS and Android. | iOS and Android. |
Customer support | Phone and email. | Email and live chat. |
Deem vs. TripActions:
Neither TripActions nor Deem offer a free trial, but the former stands out as the more affordable option thanks to its free version. Both platforms feature multi-language capabilities, accounting integrations, and traveler safety information, but Deem's integration with Google's ITA technology may offer better travel and lodging options.
Deem vs. TripActions Comparison:
Feature | Deem | TripActions |
|---|---|---|
Price | Contact for quote. | Free and paid options. |
Travel policies | ✓ | ✓ |
Multi-language capabilities | ✓ | ✓ |
Accounting integrations | ✓ | ✓ |
Mobile app | iOS and Android. | iOS and Android. |
Customer support | Phone and email. | Email, phone, live chat. |
Key Information:
Legal Name | Deem Inc. |
Founding Date | Jan 01, 1991 |
Address | 1330 Broadway St., Oakland, CA 94612 |
Number of Employees | 393 |
Number of Customers | 50000 |
Telephone | |
Website |
News & Activity:
Date | News or Activity |
|---|---|
June 7, 2022 |
FAQs:
What is Deem?
Deem is a travel management platform that companies can use to simplify the process of arranging, booking, and managing business trips.
What does Deem cost?
Deem does not readily disclose its pricing online. Interested users should contact the company by phone or email for a quote.