DaySmart Salon

Review:

DaySmart Salon offers all the features a business in the salon and beauty industry could want with competitive pricing. It is an easy-to-use, robust platform packed with great features that are mobile compatible.

DaySmart Salon has a positive online reputation among customers and offers four affordable subscription plans. However, the platform lacks integrations with popular third-party sites, such as Google, Facebook, and other e-commerce sites, which is standard with its competitors.

Pros:

• DaySmart Salon is a complete business management solution with staff management, inventory, payroll, and marketing features.
• The platform features a client database to easily track and manage client data and purchase histories.
• Personalized email campaigns and two-way texting allow users to keep in touch with clients.
• Account permissions and schedules can be set up for employees.
• Integrated payment processing, through a partnership with CardConnect, allows for easy transactions.
• The platform syncs with Quickbooks to help users run payroll, track employee work hours, and print checks.
• Customized reports allow users to easily track key metrics.
• A fully-featured mobile app is available for both Android and iOS.
• Customer support is available via phone, email, and live chat.

Cons:

• The Quickbooks feature is only a connector (an additional subscription is required).
• There is no free plan available, only a free trial.
• The platform only supports English.
• The site does not have a "Book Now" feature for Facebook, only Instagram.
• Phone support is only available on the more costly plans.

Reputation:

DaySmart Salon is not accredited by the Better Business Bureau (BBB) but has a rating of A+ on the site. On GetApp, the platform received over 200 customer reviews with an average rating of 4.4 out of 5.

Reviewers praised the platform's suitability for the salon industry, automatic text reminders, and the inventory feature. However, there were several negative reviews citing costly plans compared to competitors, a lack of web integrations, and additional costs for extra features.