Complete Payroll Solutions

A detailed review of Complete Payroll Solutions' software with pricing, comparisons to competitors, key information, and FAQs.

Updated on May 16th, 2024

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Complete Payroll Solutions provides easy-to-use payroll software and HR management solutions. The platform aims to assist employers in addressing the dynamic landscape of employee needs, legislative requirements, and workforce management.

Also Consider

Gusto Payroll Software

Set up an account free.

Try Gusto

No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.

At-a-Glance:

Feature

Complete Payroll Solutions

Starting price

From $23.00 /payroll run +$2.00 /employee /payroll run.

Direct deposit

Tax filing services

Benefits administration

Additional HR tools

Lifetime accounts

x

Mobile access

Customer support

Phone, email, and live chat.

Review:

Complete Payroll Solutions is a well-established HR, benefits, and payroll service provider with more than 10,000 clients in a wide variety of industries. The software helps businesses of all sizes efficiently manage payroll processes, tax filing, time tracking, HRIS, and employee onboarding.

While the platform is feature-packed and competitively priced compared to some alternatives, such as Gusto, it does not offer tip credits, lifetime accounts, or international payroll services.

Pros:

  • Complete Payroll Solutions offers several pricing plans to suit different business needs.
  • The software includes multi-state payroll, garnishment management, gross-to-net calculations, and comprehensive tax filing.
  • All plans feature direct deposits, a self-service portal, and a handy mobile app for on-the-go convenience.
  • Employers can access robust workers' compensation, ERISA documents, and benefits enrollment services.
  • The time off and accrual management tool is accessible through mobile and web-based applications for all users.
  • The HR management solution includes document storage, employee onboarding, HRIS, and poster programs.
  • The platform offers comprehensive payroll, tax, and general ledger reporting.
  • There is dedicated phone and live chat support available.

Cons:

  • The software lacks tip credits and lifetime accounts.
  • Complete Payroll Solutions is U.S.-centric and unsuitable for global payroll processing.

Reputation:

We were unable to find any online reviews of Complete Payroll Solutions.

Pricing:

Plan*

Monthly Pricing

Classic

$23.00 /payroll run +$2.00 /employee /payroll run.

Workforce

$70.00 /mo. +$12.00 /employee /mo.

Workforce Plus

$135.00 /mo. +$12.00 /employee /mo.

Complete Benefits

$150.00 /mo. +$12.00 /employee /mo.

*Users can pursue the site's pricing page for additional employee benefit solutions and HR services.

Complete Payroll Solutions vs. Gusto
Complete Payroll Solutions vs. Gusto:

Complete Payroll Solutions and Gusto both offer direct deposits, time tracking, and multistate payroll services. While Complete Payroll Solutions offers both monthly and per payroll pricing, Gusto charges upwards of $40.00 per month plus $6.00 per employee per month, making it the costlier choice.

Comparison Between Complete Payroll Solutions and Gusto:

Feature

Complete Payroll Solutions

Gusto

Starting price

$23.00 /payroll run +$2.00 /employee /payroll run.

$40.00 /mo. +$6.00 /employee /mo.

Automated taxes

Multistate payroll

W2 and 1099 form prep

Lifetime accounts

x

Customer support

Phone and live chat.

Phone and email.

Complete Payroll Solutions vs. Paylocity
Complete Payroll Solutions vs. Paylocity:

Like Complete Payroll Solutions, Paylocity offers garnishments, direct deposits, and mobile access. However, Paylocity is slightly more feature-rich with expense integration and on-demand payments. While Complete Payroll Solutions charges $23.00 plus $2.00 per employee per payroll run, users need to contact Paylocity for pricing.

Comparison Between Complete Payroll Solutions and Paylocity:

Feature

Complete Payroll Solutions

Paylocity

Starting price

$23.00 /payroll run +$2.00 /employee /payroll run.

Contact for quote.

Automated taxes

Employee self-service portal

Expense integration

x

Activity dashboard

Customer support

Phone and live chat.

Phone and email.

Complete Payroll Solutions vs. SurePayroll
Complete Payroll Solutions vs. SurePayroll:

Complete Payroll Solutions and SurePayroll both offer direct deposits and automated new hire reporting. However, each platform has unique standout features. For robust HR and time-tracking tools, Complete Payroll Solutions is ideal. By contrast, SurePayroll is better-suited to users in search of unlimited payroll runs and online pay stubs.

Comparison Between Complete Payroll Solutions and SurePayroll:

Feature

Complete Payroll Solutions Workforce

SurePayroll

Starting price

$23.00 /payroll run +$2.00 /employee /payroll run.

$19.99 /mo. +$4.00 /employee /mo.

Direct deposits

Multilingual services

x

Time tracking

x

Automatic tax calculations

Customer support

Phone and live chat.

Phone, email, and live chat.

Key Information:

Legal Name

Complete Payroll Solutions

Founder

John Pettengill

Founding Date

Jan 01, 2003

Address

1 Carando Dr., Springfield, MA 01104

Number of Employees

200

Number of Customers

10000

Email

info@completepayrollsolutions.com

Telephone

1 (866) 658-8800

Website

https://www.completepayrollsolutions.com/

FAQs:

What is Complete Payroll Solutions?

Complete Payroll Solutions is a comprehensive payroll and benefits management service that helps businesses of all sizes efficiently manage a variety of HR operations.

What does Complete Payroll Solutions cost?

Complete Payroll Solutions' pricing starts at $23.00 per payroll run plus $2.00 per employee per payroll run.

Does Complete Payroll Solutions have an app?

Yes, Complete Payroll Solutions has a mobile app available to Android and iOS users.

What are some alternatives to Complete Payroll Solutions?