Civica HR

A complete review of Civica HR's payroll and HR software with pricing, comparisons, key information, and FAQs.

Updated on August 31st, 2023

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Civica HR, formerly Carval, provides payroll and time and attendance software to businesses around the globe. As a subsection of the digital platform Civica, Civica HR offers a range of employee management solutions that are easy to use and accessible from anywhere.

Also Consider

Gusto Payroll Software

Set up an account free.

Try Gusto

No extra fees.

Made for mobile.

Auto tax filing and digital paystubs.

At-a-Glance:

Feature

Civica HR

Price

Contact for quote.

Multiple pay rates

Expense management

Employee portal

Time tracking

Wage garnishments

x

Customer support

Email and phone.

Review:

Civica HR offers a comprehensive range of integrated payroll and HR services, such as time and attendance systems, roster software, benefits management, multiple pay schedules, and an employee self-service portal.

While Civica HR is available in numerous countries, such as the U.S., U.K., Australia, and India, the platform lacks valued payroll services, such as multi-state coverage, compliance management, garnishments, and digital paystubs.

Pros:

  • Civica HR provides a single database from which businesses can manage their payroll and HR activities.
  • The platform has specialist HR and payroll solutions for schools, academies, and colleges.
  • The site offers cloud-based HR software that logs employees' work history, training, and leave days, among others.
  • The platform supports multiple currency payments by Autopay, credit transfer, cheque, and cash.
  • Employees can use the site's self-service portal to check payslips and log expense claims.
  • The site's time and attendance service allows employers to plan shift changes and manage employee absences.
  • Employers can make use of the platform's roster software, which includes flexible working schedules.

Cons:

  • Civica HR's pricing is not readily available on its website.
  • The platform is not available in all U.S. states.
  • The site lacks certain key features, such as tax preparation, compliance management, and garnishments.

Reputation:

While online reviews of Civica HR are limited, one user on G2 gave the software a 4-star rating, mentioning its ease of use and efficient employee self-service portal.

Pricing:

Civica HR's pricing is not readily available on its website. Interested users should fill out the site's online contact form to request a custom quote.

Civica HR vs. Paylocity
Civica HR vs. Paylocity:

Both Civica HR and Paylocity offer a suite of HR and payroll services, including expense management and mobile access. While neither platform discloses pricing on its websites, Civica HR has a wider reach than Paylocity, catering to employers in the U.K., U.S., and Australia, among others.

Comparison Between Civica HR and Paylocity:

Feature

Civica HR

Paylocity

Starting price

Contact for quote.

Contact for quote.

Tax administration

x

Expense management

Employee self-service portal

Mobile access

Customer Support

Email and phone.

Live chat and phone.

Civica HR vs. Paychex
Civica HR vs. Paychex:

While users need to contact Civica HR for a custom quote, Paychex's monthly pricing starts at $39.00 plus $5.00 per employee per month. Both platforms feature employee self-service and built-in timesheets, but Paychex offers automated tax payments and filings, which Civica HR lacks.

Comparison Between Civica HR and Paychex:

Feature

Civica HR

Paychex

Starting price

Contact for quote.

$39.00 /mo. +$5.00 /employee /mo.

Tax administration

x

Expense management

Employee self-service portal

Mobile access

Customer support

Email and phone.

Phone and live chat.

Civica HR vs. Gusto
Civica HR vs. Gusto:

Unlike Civica HR, Gusto's pricing is available online, starting at $40.00 plus $6.00 per employee per month. While both sites offer expense management and mobile access, Gusto offers multi-state coverage, which Civica HR lacks. The latter is, however, available in various countries, such as the U.K. and Australia.

Comparison Between Civica HR and Gusto:

Feature

Civica HR

Gusto

Starting price

Contact for quote.

$40.00 /mo. +$6.00 /employee /mo.

Tax administration

x

Expense management

Employee self-service portal

Mobile access

Customer support

Email and phone.

Email and phone.

Key Information:

Legal Name

Civica Group Limited

Founder

Simon Downing

Founding Date

Jan 01, 1984

Address

8th Fl., Southbank Central, 30 Stamford St., London SE1 9LQ United Kingdom

Number of Employees

5000

Number of Customers

2500000

Telephone

019 0878 7700

Website

https://www.civica.com/en-gb/

FAQs:

What does Civica HR do?

Civica HR provides a suite of HR and payroll services to businesses around the world, including the U.K., U.S., Australia, and India, among others.

Is there a Civica HR free trial?

Civica HR makes no mention of a free trial on its website.

How do I contact Civica HR?

You can contact Civica HR via email or telephone. Alternatively, you can request a callback from Civica HR's support center.