BambooHR

A detailed review of Bamboo's HR management and payroll software with pricing, comparisons to competitors, key information, and FAQs.

Updated on August 2nd, 2024

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BambooHR is an all-in-one HR software suite that offers essential recruitment and HR features, including time tracking, payroll, an applicant tracking system, and HRIS. The company, which acquired TRAXPayroll to expand its offerings, primarily serves small to mid-sized businesses.

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Automated onboarding tools.

Mobile-ready applicant tracking.

Self-service time, PTO, and benefits tracking.

At-a-Glance:

Feature

BambooHR

Price

Contact for quote.

Payroll

✓ (add-on.)

Employee records

Document storage

Employee self-service

Time-off management

Applicant tracking

Mobile app

Customer support

Phone and email.

Review:

BambooHR is an award-winning HR software that offers assistance with employee data and analytics, hiring and tracking, onboarding, compensation, and performance management. The software's payroll features include automated taxes and the ability to do deductions. However, it lacks automatic payments.

While BambooHR offers an attractive range of HR management features, it only offers payroll functionalities as an add-on product, which may increase the cost for small businesses. For companies in need of a comprehensive payroll solution in addition to HR tools, competitors such as Gusto may present a more convenient, cost-effective alternative.

Pros:

  • BambooHR is trusted by 1.8 million HR practitioners and employees in more than 120 countries.
  • The platform has an attractive interface and is easy to use.
  • BambooHR's HR management features include benefit tracking, reporting, document storage, and standard workflows.
  • All plans include employee self-service with time-off management, a mobile app, and an employee directory.
  • The Advantage plan features a range of hiring and onboarding tools.
  • The payroll add-on includes full-service tax filing, employee access, and end-of-year forms.
  • The platform's advanced features include tailored workflows, customized email alerts, and company branding.
  • A wide selection of add-ons, including payroll and time tracking, offer employers increased flexibility.
  • BambooHR integrates with more than 50 third-party applications.
  • Employers have access to a range of free apps designed to enrich the HR experience.

Cons:

  • Pricing is not readily available on BambooHR's website.
  • Time-tracking and performance management tools are only available as add-ons.
  • The payroll solution is designed for U.S.-based employees only, making it unsuitable for global companies.
  • Only the Advantage Plan has telephone support and hiring tools on offer.

Reputation:

On G2, BambooHR has an 4.4-star rating based on more than 2,00 reviews. While the platform is generally described as a user-friendly option with comprehensive features, some reviewers thought it could do with more customization options.

On Trustpilot, the platform has a 3.7-star rating based on over 30 reviews. The majority of users cited its ease of use and broad-spectrum HR solutions as highlights, while two users noted its steep pricing. On TrustRadius, the site has an 8.2-star rating based on more than 400 reviews.

Pricing:

BambooHR's pricing is not readily available on its website. Interested users should fill out the site's online contact form for a free custom quote.

BambooHR vs. Workday Payroll.
BambooHR vs. Workday Payroll:

While BambooHR's payroll add-on is only suitable for businesses with U.S.-based employees, Workday Payroll offers both local and global payroll solutions, making it ideal for businesses with a global workforce. Both sites feature automated taxes, year-end processing, and an employee self-service portal.

Comparison Between BambooHR and Workday Payroll:

Feature

BambooHR

Workday Payroll

Price

Contact for quote.

Contact for quote.

Automated taxes

Direct deposits

Expense integration

x

x

Mobile access

Customer support

Phone and email.

Phone and email.

BambooHR vs. Gusto.
BambooHR vs. Gusto:

Gusto offers a similar range of services to BambooHR, including hiring and onboarding, time and attendance, employee benefits, and payroll. Compared to BambooHR, Gusto offers a more robust feature profile, making it the better choice for small to mid-sized businesses looking for an all-in-one HR and payroll solution.

Comparison Between BambooHR and Gusto:

Feature

BambooHR

Gusto

Price

Contact for quote.

From $40.00 /mo. +$6.00 /employee /mo.

Automated taxes

Contractor payments

x

Direct deposits

Employee self-service

Customer support

Phone and email.

Phone and email.

BambooHR vs. TriNet Zenefits
BambooHR vs. TriNet Zenefits:

Like BambooHR, TriNet Zenefits offers HR solutions with payroll software available as an add-on product. Unlike BambooHR, TriNet Zenefits has advanced payroll features, such as reporting, contractor payments, and lifetime accounts. BambooHR has no standout features but offers all basic functionalities.

Comparison Between BambooHR and TriNet Zenefits:

Feature

BambooHR

TriNet Zenefits

Price

Contact for quote.

From $10.00 /mo. +$6.00 /employee /mo.

Automated taxes

Direct deposits

Expense integration

x

Mobile access

Customer support

Phone and email.

Phone and email.

Key Information:

Legal Name

Bamboo HR LLC

Founder

Ben Peterson

Founding Date

Jul 17, 2008

Address

335 S. 560 W. Lindon, UT 84042-1911

Number of Employees

1000

Number of Customers

33000

Email

sales@bamboohr.com

Telephone

1 (866) 387-9595

Website

https://www.bamboohr.com/

News & Activity:

Date

News or Activity

March 12, 2024

BambooHR Adds Employee Sentiment Analysis Feature Powered by AI

FAQs:

What does Bamboo HR do?

BambooHR is an HR management solution that helps businesses collect and organize employee information. The software also offers payroll, time tracking, and performance management tools.

How much does BambooHR cost?

BambooHR's pricing is not readily available on its website. Interested users should fill out the site's online contact form for a free custom quote.

Is BambooHR secure?

Yes, BambooHR ensures the encryption of all information while it's in transfer and at rest.

Is BambooHR a software?

Yes, BambooHR is an HR management software that also has payroll and time tracking features.

Is BambooHR easy to use?

According to user reviews, BambooHR is quite user-friendly.

Is BambooHR cloud-based?

Yes, BambooHR is cloud-based, so you don't have to purchase or install your own software.

Does BambooHR offer payroll?

Yes, BambooHR's payroll solutions include automated taxes, an employee self-service portal, and reporting capabilities.

Will BambooHR integrate with other applications we use?

Yes, the BambooHR API makes it possible to integrate with many other applications.

Is BambooHR a CRM?

No, BambooHR is HR software and not a CRM.

How do I delete an employee from BambooHR?

  1. View the employee record.
  2. Find the "Take Action" button and click on the "Terminate Employment" link.
  3. You will be taken to a page where you need to fill out the relevant information of the terminated employee.

What job boards does BambooHR post to?

BambooHR syndicates job listings to Indeed, Glassdoor, ZipRecruiter, Facebook, X, and more.

Does BambooHR do scheduling?

Yes, BambooHR allows managers to create accurate cloud-based work schedules.

Does Bamboo HR have timesheets?

Yes. Bamboo HR allows employees to manage their timesheets easily and effectively.