Avail
A detailed review of Avail's property management and tenant screening software with pricing, comparisons to competitors, key information, and FAQs.
Updated on October 5th, 2023
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Updates:
Updated 18th of November 2022
We updated Avail's review section.
Avail is a property management and tenant screening platform that caters to companies of varying sizes. With the help of informative guides and innovative solutions, landlords, rental agents, and property managers can use Avail to simplify the process of finding, screening, and managing tenants.
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At-a-Glance:
Feature | Avail |
|---|---|
Price | Free and paid options. |
Online rent payments | ✓ |
Tenant credit reports | ✓ |
Maintenance tracking | ✓ |
Renter's insurance | x |
State-specific leases | ✓ |
Rental performance analytics | ✓ |
Live chat support | ✓ |
Review:
Avail provides a reliable service that automates various rental and tenant management tasks with advanced customization tools, including digital leases, online applications, and maintenance tracking. With Avail, landlords gain access to comprehensive screenings that cover credit reports, eviction histories, and criminal background checks.
The platform offers both a free and paid plan and is more affordable than some of its competitors, such as AppFolio. However, it lacks certain advanced solutions, including renter's insurance and virtual showings.
Pros:
- Avail's free package includes credit and criminal tenant screening, online payments, and maintenance tracking.
- Landlords can register an unlimited amount of units with the free plan.
- All listings are distributed to Zumper, Apartments.com, Zillow, and other well-known websites.
- The platform offers extensive online tools, including e-signatures, online payments, online applications, and tenant messaging.
- The property accounting service includes financial reporting, transaction syncing, and rental performance analytics.
- Landlords who refer other landlords to the site can earn $50.00 in online credits.
- Other tools include customizable rental applications, state-specific leases, and automated reference checks.
- There is live chat support available.
Cons:
- The platform lacks renter's insurance, property message boards, and a virtual showings tool.
- Tenants must pay an additional $2.50 with each transfer if they use the Ultimate plan.
- Avail's tenant screening service does not include previous address history and terrorist alerts.
Reputation:
Avail has a solid online reputation, with many customers favoring its ease of use and low-cost packages. On Software Advice, the platform has a 4.6-star rating based on more than 240 reviews. The majority of reviewers praised the free benefits and automation tools, while some mentioned that the service had a steep learning curve.
On G2, the software has a 4.9-star rating based on more than 80 reviews. Many users cited its user-friendly interface, autopay feature, and responsive customer support as highlights. However, on Trustpilot, Avail has a 2.5-star rating and several users were disappointed with unexpected transaction fees.
Pricing:
Plan | Pricing |
|---|---|
Unlimited* | Free. |
Unlimited Plus | $5.00 /unit. /mo. |
*With the Unlimited plan, tenants pay an additional $2.50 per bank transfer.
Avail vs. E-Renter:
Avail and E-Renter provide landlords with different benefits. Landlords may use Avail to gain full access to property management and screening services, such as e-signatures and online payments. E-Renter, on the other hand, does not offer advanced management tools, but its screening plan does include previous address history.
Avail vs. E-Renter Comparison:
Feature | Avail | E-Renter |
|---|---|---|
Price | From $5.00 /unit /mo. | From $21.95 /screening. |
Free plan | ✓ | x |
Eviction history | ✓ | ✓ |
Automated workflows | ✓ | ✓ |
Previous address history | x | ✓ |
E-signatures | ✓ | x |
Customer support | Email, phone, and live chat. | Email and phone. |
Avail vs. Background Examine:
While Background Examine is primarily a tenant screening service, Avail offers advanced property management tools. Avail is also the more affordable choice, thanks to its free plan, That said, the platform's free plan is quite limited, as most of its advanced screenings are only available with its bundle package.
Avail vs. Background Examine Comparison:
Feature | Avail | Background Examine |
|---|---|---|
Price | From $0.00 /unit. /mo. | From $14.99 /screening. |
Free plan | ✓ | x |
Tenant criminal background check | ✓ | ✓ |
Credit reports | ✓ | ✓ |
E-signatures | ✓ | ✓ |
Online rent payments | ✓ | x |
Customer support | Email, phone, and live chat. | Email and phone. |
Avail vs. Buildium:
Avail and Buildium both offer robust tenant screening, property accounting, and maintenance tracking tools. Of the two, Avail is the more affordable option, thanks to its free plan and paid package of $5.00 per unit, whereas Buildium's pricing starts at $55.00 per month. However, Buildium features renter's insurance, which Avail lacks.
Avail vs. Buildium Comparison:
Feature | Avail | Buildium |
|---|---|---|
Price | $5.00 /unit /mo. | From $55.00 /mo. |
Free plan | ✓ | Limited free trial only. |
Tenant screening | ✓ | ✓ |
Property marketing | ✓ | ✓ |
Showings coordinator | x | ✓ |
State-specific lease | ✓ | x |
Customer support | Email, phone, and live chat. | Email, phone, and live chat. |
Key Information:
Legal Name | Avail |
Founder | |
Founding Date | Jan 01, 2012 |
Address | 1 S. Wacker Dr., Fl. 26, Ste. 2640, Chicago, IL 60606 |
Number of Employees | 30 |
Number of Customers | 1000 |
Telephone | |
Website |
FAQs:
What is Avail?
Avail is a property management and tenant screening solution that helps landlords and rental agents efficiently manage their property accounting, lease, and tenant operations.
How much does Avail cost?
Avail offers a free plan and charges $5.00 per unit per month for its Unlimited Plus plan.
Is Avail a legitimate website?
Yes, Avail is a reputable company that was launched in 2012 to help landlords and property managers streamline operational processes.
Is Avail secure?
Avail claims to be a secure online service that hosts separate databases that are housed in a secured facility.
Does Avail offer accounting?
Yes, Avail has launched an innovative accounting solution that helps property managers track rental income and expenses.
Does Avail offer a free trial?
No, Avail does not offer a free trial but the platform's Ultimate plan is free for landlords and property managers.